Upgrade Services Project Manager

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Job Description:

The Upgrade Project Manager role is a critical position within the Airbus Upgrades Business line. The job holder is responsible for planning, leading and executing all activities associated with the delivery of commercial aircraft cabin modifications of Airbus aircraft in service. 

The Upgrade Project Manager works closely with Airline Customers, maintenance facilities (MRO’s) and internal Airbus engineering and supply chain experts to deliver an end to end solution for the Airline.

Meet the team:

Our Engineers have the privilege of working on complex, highly engineered machines and are involved at all stages of the aircraft life cycle, from product development to manufacturing and direct support to our airline customers. If you’re interested in designing, creating, and testing the present and future of Airbus products across the globe, join our mission to connect the world.

Your working environment:

The Engineering Center in Mobile, Alabama houses hundreds of Airbus engineers who assist in the design and development of Airbus commercial aircraft cabins, including aftermarket upgrades, reconfigurations and services of all product types across the globe.

How we care for you:

• Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)

• Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.

• Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.

• Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.

At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we support flexible working arrangements to stimulate innovative thinking.

Your challenges:

• Manage a portfolio of small/medium/large cabin upgrade projects in front of Customers from contract signature until project closure. 

• Develop comprehensive project plans and master schedules, including timelines, milestones, and critical paths.

• Manage day-to-day operational aspects of the project, ensuring milestones are met.

• Accountable for the timely delivery of a complete, accurate cabin solution to the Customer. 

• Give visibility to all project members/stakeholders according to the project progress.

• When required, assist the Customer preparing the upgrade solution embodiment and support the embodiment phase.

• Provide support to Offer Managers for new offers and generate delta offers.

• Conduct continuous risk / opportunity assessments, developing mitigation strategies when required.

• Contribute to the Airbus upgrade organization profitability and manage the P&L for the individual projects, including execution within the predefined budget and invoicing.

• Provide technical support to sales to ensure offers Customer aceptance in accordance with AOP targets.

• Lead projects cross-functional teams consisting of engineering, supply chain, certification.

• Act as the primary point of contact for the Customers and internal MFT.

• Contribute to continuous improvement of the upgrade operating system and the increase of the competitiveness of the cabin offering. 

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Your boarding pass:

• Bachelor’s Degree in Engineering (Mechanical, Aeronautical, Civil, Electrical) or a Business-related field.

• Minimum of 9 years of experience within the aviation industry.

• Authorized to work in the US.

• Airbus aircraft general knowledge.

• Experience in cabin modifications and upgrade processes.

• Demonstrated business and technical acumen and the leadership skills to successfully manage and prioritize multiple projects simultaneously.

• Experience in Customer support.

• Autonomously takes initiative with proven high motivation and flexibility to work in a highly demanding environment.

• Strong interpersonal skills, ability to lead and work with multidisciplinary teams in a collaborative team environment with a diverse international workforce.

• Ability to build and maintain an internal network with colleagues globally.

• Presentation Excellence: Demonstrated ability to condense highly complex, technical aircraft data into clear, detailed presentations tailored for both engineering teams and external customer executives.

• Collaboration: Strong active listening and interpersonal skills with a proven track record of guiding diverse, international workforces toward a common goal.

• Autonomy: Highly motivated self-starter who naturally takes initiative and maintains flexibility in a high-demand, high-urgency operational environment.

• Google Suites

Preferred Education

• PMP (Project Management Professional) certification is a strong asset.

Travel Required

• Up to 10% (Domestic & International)

Preferred Knowledge, Skills, Demonstrated Capabilities

• Understanding of commercial environment and industrial processes

• Experience in continuous improvement

Nature of Contacts

Involved, negotiation type communication on a regular basis with internal and external parties

Physical Requirements

Onsite: 80% Remote:20%

Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings. Daily

Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms. Daily

Speaking: able to speak in conversations and meetings, deliver information and participate in communications. Daily

Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. Daily

Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs. Daily

Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs. At Least Once a Month

Pushing / Pulling: able to push and pull small office furniture and some equipment and tools. Daily

Sitting: able to sit for long periods of time in meetings, working on computer. Daily

Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving. Daily

Standing: able to stand for discussions in offices or on production floor. Daily

Travel: able to travel independently and at short notice. Rarely

Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces. Daily

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Americas Customer Services, Inc.

Employment Type:

US - Direct Hire

Experience Level:

Professional

Remote Type:

On-site

Job Family:

Programme & Project Management

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Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].