Business Management - Manager, Country Management

Position Description

Reporting into the Business Manager Malaysia (BM MY), the Business Management – Manager is responsible for the robust operation of the business within their location. This includes all aspects of the operational processes and infrastructure required to support the business. 

Candidates with Wealth Management, ETF, equities or derivatives experience encouraged to apply.

Responsibilities can be separated into the three core areas covering Operational and Administrative/Support including, but not limited to:

Key Areas of Responsibilities

Operational Responsibilities

Overall Operational responsibilities including, but not limited to:

- Assist BM MY in:

• Planning, organizing and control of all day-to-day activities of the local office.
• Budget planning and tracking throughout the fiscal cycle.
• Manage local legal, regulatory compliance and reporting requirements such as outsourcing assessments, tax related reporting, monitoring of regulatory ratios and the corresponding controls etc.
• Work with global support functions to ensure their requirements, policies and procedures are implemented in Malaysia.
• Ensure that control and risk management issues are identified and addressed appropriately, including items raised through Internal Audit, External Audit and other bodies.
• Implement broader operational initiatives and activities locally as directed by BM MY, MY Country Head or Global management.
• Contributing to business development/expansion of CITIC Securities businesses into Malaysia, requiring working with both internal and external stakeholders to achieve required outcomes, particularly focusing on growth opportunities in new and existing businesses.
• Work closely with businesses to understand and solve issues which require out of the box thinking while maintaining operational and control objectives.
• Project management tasks on new initiatives, from initial setup, drafting and completion of internal approvals, to monitoring and tracking until completion/go-live.

- Be responsible for:

• Payroll preparation and execution, working together with Group HR and Outsourced Payroll provider.
• Company Secretarial compliance, including arranging board meetings and taking minutes of meetings, arranging/preparing director’s circular resolutions and filing of company secretarial returns.
• Reviewing Compliance, IT, Finance and Operations reports/submissions which country management’s approval.

- Reporting & Escalation

o The key principle underlying reporting and escalation is that there should be no surprises, as such:

• The MY BM should be kept appraised of any key local issues that may have a wider impact on the Company or that are material in the local context.
• The Business and Support Heads should be kept appraised of any key issues that impact their functions.

o Assist MY BM in governance meetings and other reporting requirements including, but not limited to:

• Governance meetings required by the local entities / business by the regulators
• Weekly / Monthly / Quarterly reporting requirements
• Other ad-hoc reporting or request for information

- Operational Risk Management including, but not limited to:

• Work with relevant stakeholders on Incident Management in line with the Company Incident policy.
• Work with relevant stakeholders Audit Point Management in line with Audit and Compliance departments.
• Work with IT and Admin departments on Business Resiliency Management, BCP Testing and Crisis Management Team (CMT) coordination.

- Administrative & Support Responsibilities

General support for departments (as applicable):

• Finance
• Legal
• Compliance
• Audit
• Technology
• Operations
• Human Resources
• Admin

- Functional Administration

• Contract management and annual review for Outsourced Services.
• Assist with office administration initiatives.
• Monitor Accounts payable and staff claims spend and exceptions.

- Responsible for tasks assigned by BM MY as required from time to time.

Requirements

• Bachelor’s degree or above in Business Administration or relevant disciplines.
• Minimum 6 years of relevant experience in financial services industry.
• Front office experience in ETFs, Wealth Management, Equities and Derivatives will be an advantage.
• Excellent Interpersonal and Communication skills.
• Knowledge and experience in the financial services industry.
• Leadership skills including goal setting and providing appropriate feedback.
• Disciplined approach to compliance and enforcement of policies.
• Strong Problem-Solving skills and Analytical ability.
• Excellent Microsoft Office skills (PowerPoint, Excel, Word).
• Strong multi-tasking and time-management skills, with the ability to prioritize tasks.
• Good command of both spoken and written English.
• Action oriented and achievement focused.

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