Selene

Mortgage loan servicing and loss mitigation

Foreclosure Specialist 2

Claims AdjudicationConfirmed live in the last 24 hours

Full-timeNo salary listedHybrid

About the Job

Requirements

A high school diploma or general education degree (GED) is required.
Four to ten years of related experience and/or training is required.
A bachelor's degree or higher in a business-related field from an accredited four-year college or university is preferred.
Working knowledge or experience with BKFS, PACER, AACER, SCRA, and MSP is required.
Working knowledge and experience with Microsoft Office, including Word, Excel, and Outlook, is required.
Previous experience with MSP, Black Knight, LPS, or ICE is required.
The candidate must demonstrate excellent attention to detail.
The candidate must be able to multitask and consistently meet multiple deadlines.
The candidate must have strong verbal and written communication skills.
The candidate must be able to work in a team environment.
The candidate must have a strong customer-service orientation and use good judgment.

Responsibilities

Monitor foreclosure actions to ensure compliance with investor, insurer, and regulatory guidelines.
Maintain a caseload and ensure all systems are updated accurately and on time.
Complete tasks, processes, events, issues, re-projections, and holds within required deadlines.
Respond to phone calls, voice messages, intercoms, and emails within 24 hours.
Communicate daily with attorneys, trustees, investors, and Loan Resolution.
Manage the vendor and attorney network to ensure files are worked in accordance with investor, insurer, regulatory, and state guidelines.
Complete special projects as needed.
Complete and monitor reports in accordance with servicing requirements and guidelines.
Coordinate with other departments to minimize losses and mitigate risk.
Identify quality and compliance issues and provide appropriate feedback to management.
Understand and manage the different legal processes for foreclosure in the applicable states.
Understand mortgage loan servicing and default, foreclosure, bankruptcy, and loss mitigation processes.
Maintain a strong knowledge and understanding of insurer, investor, regulatory, and state regulations and guidelines.

Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!

Position Summary:

The Foreclosure Specialist II is responsible for monitoring and managing the foreclosure process pursuant to investor, insurer and state guidelines.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Monitors foreclosure actions to ensure compliance with investor, insurer and regulatory guidelines.
Maintains caseload and ensures all systems are updated accurately and timely.
Works all task, processes, events, issues, re-projections and holds within their required deadlines.
Responds to any phone calls/voice messages, intercoms and emails within 24 hours.
Communicates with attorneys, trustees, Investors and Loan Resolution daily.
Manages vendor and attorney network to ensure files are worked in accordance with all investor, insurer, regulatory and state guidelines.
Completes special projects on an as needed basis.
Completes and monitors reports in accordance with servicing requirements and guidelines.
Coordinates with other departments to minimize losses and mitigate risk.
Identifies quality compliance issues as they arise and provides the appropriate feedback to management.
Understands and manages the different legal processes to foreclose in our various states
Understands mortgage loan servicing and the default, foreclosure, bankruptcy and loss mitigation processes.
Possesses a strong knowledge and understanding of insurer, investor, regulatory and state regulations/guidelines.
Must have a working knowledge/experience: BKFS, PACER, AACER, SCRA, MSP

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified candidate must have:

Excellent attention to detail
Ability to multi-task and consistently meet multiple deadlines.
Strong verbal and written communication skills.
Ability to work in a team environment
Strong customer-service orientation
Ability to use good judgment

Education/Experience:

High school diploma or general education degree (GED) required.
Bachelor's degree (B. A.) or higher in business related field from an accredited four- year college or university preferred.
4 to 10 years related experience and/or training required

Computer Skills:

Working knowledge of and experience with Microsoft Office (Word, Excel, and Outlook). Previous experience with MSP, Black Knight/LPS/ICE.

Why Selene?

Benefits
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:

Paid Time Off (PTO)
Medical, Dental &Vision
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Paid Holidays
Company paid Life Insurance
Matching 401(k) Plan

The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.

About the Company

Selene

Mortgage loan servicing and loss mitigation

Selene provides mortgage loan servicing and resolution for residential loan portfolios, handling performing, re-performing, and high-touch distressed non-performing loans. It is an approved servicer for FHLMC, FNMA, GNMA, VA, and USDA, and is one of only two GNMA single-family master servicers and approved sub-servicers. The service uses loss-mitigation strategies guided by proprietary technology and personalized client management to service loans across all categories. Its goal is to help clients efficiently service and resolve portfolios at scale while reducing losses, serving banks, investors, REITs, private equity firms, hedge funds, GSEs, and government agencies from offices in Jacksonville, FL; Dallas, TX; and Salt Lake City, UT.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Houston, TX
Founded: 2004

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