Full-Time
Generative AI Senior Delivery Lead
Citi
10,001+ employees
Global financial services including banking, investment
Compensation Overview
$141.4k - $212.2k/yr
Tampa, FL, USA + 1 more
More locations: Irving, TX, USA
Hybrid
Hybrid work is required; the posting lists Tampa or Irving as the work locations.
Bachelor's, Master's, PhD
 AI & Machine Learning (1) |
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- A Bachelor's or Master's degree in Computer Science, Data Science, AI, or a related field is required.
- At least 10 years of overall experience is required.
- At least 8 years of experience in artificial intelligence and machine learning, including at least 3 years in generative AI and agentic AI, is required.
- At least 5 years of leadership experience managing technical teams and delivering complex software or AI solutions is required.
- Deep understanding of foundation models, large language models, embeddings, tokenization, and context-window management is required.
- Expertise in context engineering, including context layering, chaining, compression, pruning or offloading, and memory management, is required.
- Advanced prompt engineering expertise is required.
- Advanced knowledge of retrieval-augmented generation techniques, including hybrid search, multi-vector retrieval, Hypothetical Document Embeddings, self-querying, query expansion, re-ranking, and relevance filtering, is required.
- Experience designing and delivering knowledge graphs and Graph RAG architectures is required.
- Proven experience delivering agentic systems using Google Agent Development Kit or comparable frameworks is required.
- Strong knowledge of agent harness engineering and agent interoperability protocols, including Model Context Protocol and Agent2Agent, is required.
- Working knowledge of machine learning frameworks and extensive hands-on experience with AWS services and infrastructure for AI and generative AI are required.
- Advanced natural language processing skills, including named-entity recognition, dependency parsing, text classification, and topic modeling, are required.
- Expertise in Docker, Kubernetes, and continuous integration and continuous delivery pipelines for LLMOps is required.
- Strong proficiency in data preprocessing, document ingestion, and handling large-scale datasets is required.
- Experience with real-time and streaming AI applications and designing RESTful APIs for model and agent integration is required.
- Experience with LangGraph, Autogen, CrewAI, LangChain, LlamaIndex, Hugging Face, Google Agent Development Kit, OpenAI, Gemini, Claude, and Git is required.
- Experience with tracing and evaluation tooling, including OpenTelemetry-based observability, is required.
- Knowledge of AI compliance frameworks and experience implementing guardrails are required.
- A strong portfolio demonstrating successful delivery of AI solutions into a production business environment is required.
- Execute the delivery roadmap for generative and agentic AI projects in alignment with business objectives and timelines.
- Manage the project lifecycle from ideation and scoping through deployment and post-launch support.
- Build, mentor, and manage a high-performing team of AI engineers and specialists.
- Oversee the design, development, and deployment of robust, scalable, production-ready generative AI and agentic applications.
- Establish standards for agent harnesses, orchestration patterns, and reliable long-running agent execution.
- Manage stakeholder expectations, communicate project progress, identify and mitigate risks, and ensure on-time and on-budget delivery.
- Collaborate with Data Mesh, Cloud Architecture, MLOps/LLMOps, and business unit teams to integrate and operationalize generative and agentic AI solutions.
- Drive adoption of software development, continuous integration and continuous delivery, LLMOps, agent observability, and Agile/Scrum best practices.
- Implement and enforce governance and ethical AI frameworks, including guardrails, agent isolation and sandboxing, responsible AI practices, data privacy standards, and corporate policies.
- A PhD is preferred.
Citi provides financial services including consumer banking, credit, investment banking, and wealth management to individuals, corporations, and governments. The company operates by earning interest on loans and collecting fees for managing investments, processing trades, and facilitating cross-border transactions through its digital platforms. Unlike many local banks, Citi maintains a physical and digital presence in over 160 countries, allowing it to serve as a single partner for clients with global financial needs. Its goal is to drive growth and profitability for its clients and shareholders while supporting environmental and social sustainability initiatives.
Company Size
10,001+
Company Stage
IPO
Headquarters
New York City, New York
Founded
1812
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Simplify's Take
What believers are saying
- Services revenue rose 17% in first-half 2026, with custody assets up 22%.
- Citi acquired Kard on August 13, 2026, targeting 70 million cardmembers.
- Adam Clark joins Citi Wealth in November 2026, strengthening ultra-high-net-worth planning.
What critics are saying
- Federal Reserve and OCC keep pressure on Citi's data controls after repeated failures.
- A June 2026 lawsuit alleges Citi illegally fired a risk executive for raising issues.
- Bitcoin custody pits Citi against Coinbase, BNY Mellon, and JPMorgan in low-margin infrastructure.
What makes Citi unique
- Citi spans 160 countries, combining global banking, services, and wealth under one franchise.
- Custody+ launched August 18, 2026, unifying real-time servicing, FX, liquidity, and Bitcoin custody.
- Citi trained 4,000 AI stewards and reports nearly 90% employee AI-tool usage.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
401(k) Company Match
Wellness Program
Paid Vacation
Paid Sick Leave
Paid Holidays
Company News
Citigroup is expanding its digital asset infrastructure with the launch of Custody+, a new platform combining faster settlement, real-time asset servicing, foreign exchange, liquidity management and planned digital asset custody. The platform complements Citi Token Services, which enables round-the-clock transfers of tokenised deposits. Citigroup's Services segment showed strong momentum in the first half of 2026, with revenues up 17% year-on-year. Assets under custody rose 22% to approximately $35 trillion, whilst Securities Services deposits increased 15% to $165 billion. The bank invests over $2 billion annually in its Services platform. An initial Bitcoin offering is expected later in 2026. Morgan Stanley has also entered the space with the launch of Ethereum and Solana trusts.
Bitcoin tested $65,000 on Tuesday as two Wall Street institutions deepened their cryptocurrency commitments. BlackRock reiterated its recommendation for a 1–2% portfolio allocation to Bitcoin, arguing the recent selloff stemmed from forced selling rather than weakened fundamentals. The asset manager's iShares Bitcoin Trust held over $47 billion by March 2026. Meanwhile, Citi unveiled Custody+, a new platform that will offer Bitcoin custody alongside traditional assets later this year. The bank is investing over $2 billion annually in platform infrastructure covering more than 100 markets. Amit Agarwal, head of custody at Citi Investor Services, said the platform matches clients' strategy speeds. Bitcoin traded near $64,708 at press time, roughly 50% below its October 2025 peak.
Hopscotch Primary Care, a technology-enabled primary care provider serving rural communities, has raised $53 million in Series D funding. Lead investors include 8VC and Townhall Ventures, with participation from existing backers and new investors including the Autism Impact Fund, John Doerr, Dr Richard Merkin, and the Leon Levine Foundation. Founded in 2021, Hopscotch serves over 15,000 patients across 12 locations in the southeastern United States, with its largest concentration in rural Western North Carolina. The company will use the funding to expand access across the region, enter new rural markets, and scale its technology operations. Hopscotch reports a Net Promoter Score of 89, patient retention above 90%, and profitable operations in Western North Carolina. The company offers same-day visits and 24/7 access to care teams.
Citi Investor Services has launched Custody+, a suite of near- and real-time custody solutions designed for institutional investors navigating compressed settlement cycles and continuous markets. The announcement follows completion of the US rollout of Citi's patented Single Event Processing technology. Custody+ offers a modular ecosystem adaptable to client workflows at scale. Key capabilities include real-time asset servicing, which has reduced processing times for voluntary corporate actions by up to 92%, with 96% of US voluntary events now processed under two hours. The suite also features instant settlements, on-demand foreign exchange, and real-time cash and liquidity solutions. Citi expects to launch digital asset custody later this year, starting with Bitcoin. The bank invests over $2 billion annually in its platform strategy, supporting clients in over 100 markets worldwide.
Citigroup has appointed Adam Clark as head of wealth planning, according to an internal memo. Clark will join from J.P. Morgan, where he served as global head of Trusts and Estates, overseeing 500 staff across 40 offices worldwide. He replaces Mike Troth, who held the position on an interim basis. Clark is set to begin in November after completing garden leave and will be based in New York. At J.P. Morgan, Clark managed the bank's global trusts and estates operations and worked with ultra-high-net-worth clients on complex financial matters. Previously, he spent seven years at Goldman Sachs in roles including president of the Goldman Sachs Trust Company. Clark will report to Keith Glenfield, Citi Wealth's investment solutions head.