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SHOPLINE

Total e-commerce platform with social tools

Merchant Success Intern - Merchant Growth

Customer SuccessConfirmed live in the last 24 hours
InternshipTaiwanNo salary listedIn-person

About the Job

Requirements

  • Maintain a self-disciplined and positive work attitude.
  • Have a basic understanding of Taiwan's online stores and online shopping culture.
  • Be self-motivated in learning and actively collaborate with the team.
  • Be available to work at the office for at least three full days per week.

Responsibilities

  • Learn and flexibly use all SHOPLINE front-end and back-end functions; help merchants review their existing online store configurations and features, and guide them in using the system.
  • Help prepare and execute materials needed for growth consulting projects, respond promptly to customer emails and messages, and gather information.
  • Help maintain existing day-to-day materials for major clients, record customer issues using the back end or spreadsheets, and periodically consolidate and report the information to a supervisor.
  • Monitor e-commerce, including cross-border e-commerce, and help prepare presentations to inform merchants about market trends and industry recommendations.

Desired Qualifications

  • Internship experience in online auctions, online platforms, or digital marketing.

About the Company

SHOPLINE

Total e-commerce platform with social tools

SHOPLINE offers a comprehensive commerce platform in Asia that handles store setup, customizable themes, and multi‑channel selling. It includes social commerce tools such as Livestream, Chatbot, and a Message/Broadcast Center to turn social followers into customers, along with strong support services. Revenue comes from subscriptions, premium features, and customized solutions, with over 350,000 brands on the platform. Its goal is to help brands grow sales across social and e‑commerce channels and build lasting customer relationships through a single, unified dashboard.

Company size
501-1,000
Company stage
Early VC
Total funding
$1.2M
Headquarters
Sham Shui Po District, Hong Kong
Founded
2013

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