MedStar Health

Not-for-profit health system delivering patient care

Medical Office Assistant 2

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Part-timeWashington, DC, USA$22.22 - $33.79 /hrIn-person

About the Job

Requirements

A high school diploma or GED is required.
The role may require up to one year of technical or other specialized training; depending on the assigned department, this may include training in secretarial or medical office support, such as word processing, medical terminology, and medical insurance or billing.
One to three years of experience as a secretary, preferably in a doctor's office or medical environment, is required.
The role requires the ability to read and write, and knowledge of grammar and arithmetic, including fractions and decimals.
The role may require use of standard office or medical equipment, preparation, comparison, or checking of reports, records, and related data, and basic use of formulas, charts, and tables and knowledge of their application.

Responsibilities

Receive and screen telephone callers and office visitors, respond to inquiries, refer technical inquiries to appropriate staff, and take and forward messages.
Schedule patient appointments and assist with scheduling appointments at other medical offices; coordinate physicians' calendars for patient appointments, surgeries, meetings, and other activities.
Transcribe dictation, including patient narratives, discharge summaries, general correspondence, and memoranda; type letters, requisitions, and reports from handwritten copy or notes.
Answer requests for new prescriptions and refills, submit requests to physicians for authorization, and call prescriptions in to pharmacies.
Complete preliminary registration for new patients and update information for existing inpatients or outpatients; obtain recertification, verification, referral documents, signatures, and insurance-card copies, and coordinate pre-admission testing when needed.
Enter physician charges into the billing system, ensure appropriate insurance coverage, and provide Patient Billing Services with referrals, authorizations, and operative reports. Review ICD-10 codes when needed, work with medical personnel to reconcile errors and inconsistencies, respond to billing inquiries from patients or Patient Billing Services, accept co-payments, and deposit or forward payments as appropriate.
Establish and maintain files, records, logs, charts, and departmental files; retrieve files, records, charts, and information as needed.
Receive, open, and date-stamp incoming mail; review, sort, or direct mail to the appropriate person according to departmental policy.
Prepare exam rooms between patients based on procedure and assist physicians with exams or procedures when needed.
Maintain office supplies and assist with maintaining the department's medical supply inventory when needed.
Compile information for procedure and on-call schedules when needed; post and distribute schedules to appropriate personnel and revise schedules as necessary.

About the Job

Department: Family Medicine

Status: Per Diem (PRN) - Benefits and PTO are not offered

Availability Needed: Monday-Friday, 7:00am-6:00pm

General Summary of Position
Provides a variety of moderately complex medical office support/clerical/secretarial functions for one or more medical professional or research staff.

Primary Duties and Responsibilities

Receives and screens telephone callers and visitors to the office. Responds to a variety of inquires referring the inquiries of a technical nature to an appropriate staff member. Takes and forwards messages.
Schedules patients' appointments and assists in the scheduling of the patients' appointments with other medical offices. Coordinates physician(s)' calendar including patient appointments surgeries meetings etc.
Transcribes dictation including patient narrative and/or discharge summaries general correspondence and memoranda. Types letters requisitions reports etc. from handwritten copy and/or notes.
Answers requests for new prescriptions and refills; submits requests to physician for authorization. Calls in prescriptions to pharmacy.
Completes preliminary registration for new patients and updates information on existing patients (inpatients and/or outpatients); obtains necessary recertification/verification/ referrals signatures copies of insurance cards etc. May coordinate pre-admission testing.
Enters physician charges into billing system ensuring appropriate insurance coverage and providing Patient Billing Services with appropriate referrals authorizations and operative reports. May review ICD-10 codes; works with medical personnel to reconcile errors and inconsistencies. Responds to billing related inquires from patients and/or Patient Billing Services. Accepts co-payments; may deposit payments or forward them to appropriate personnel.
Establishes and maintains a variety of files records logs charts etc. including departmental files. Retrieves files records charts and/or the information therein as necessary.
Receives opens and date stamps incoming mail. Reviews sorts and/or directs mail to the appropriate person in accordance with departmental policy.
May prepare exam room(s) between patients based on procedure and may assist physician in exam/procedure.
Maintains office supplies and may assist in maintaining medical supply inventory for the department.
May compile information for procedure and on-call schedules. Posts and distributes schedules to appropriate personnel revising schedules as necessary.

Minimal Qualifications
Education

High School Diploma or GED required
May require up to l year of technical or other specialized training; and depending on assigned department training in secretarial/medical office support (e.g.: word processing medical terminology medical insurance/billing etc.).

Experience

1 to 3 years experience as a secretary preferably in a doctor's office or medical environment required

Knowledge Skills and Abilities

Requires the ability to read and write; and knowledge of grammar and arithmetic including fractions and decimals.
May require the use of standard office/medical equipment (i.e. typewriter personal computer data terminal on-line printer calculator telephone facsimile copier sterilizing equipment blood pressure cuff or tables); the preparation comparison or checking of reports records and related data; and basic use of formulas charts tables drawings and knowledge of their application.

This position has a hiring range of

USD $22.22 - USD $33.79 /Hr.

About the Company

MedStar Health

Not-for-profit health system delivering patient care

MedStar Health is a not-for-profit health system serving Maryland and the Washington, D.C. region, with hospitals, ambulatory and urgent care centers, and a health research institute. It delivers medical care through a network of facilities and care teams, supported by ongoing education and research to inform everyday practice. It stands out through its Georgetown University academic partnership, large regional network, and emphasis on patient experience, education, and research. Its goal is to improve regional health by providing high-quality medical care and advancing medicine through education and clinical excellence.

Company size: 10,001+
Company stage: Grant
Total funding: $29M
Headquarters: Columbia, MD
Founded: 1999

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