Must be at least 18 years old and have a high school diploma or GED.
Must pass a background check and drug test.
Must have reliable transportation.
Must complete training modules within the first month.
Must have strong organizational, oral, and written communication skills.
Must demonstrate professionalism and conduct aligned with the company's service commitment and values.
Must be able to move equipment weighing up to 20 pounds.
Must have a valid DC security officer credential.
Must have a valid driver's license.
Responsibilities
Provide static, dedicated security services for courtyards, offices, pools, and other high-value areas, securing required access points and protecting property and residents.
Deliver dedicated services in accordance with company values, site-specific instructions, and post orders.
Write detailed, accurate reports each shift using company technology and web- or app-based software, following site instructions and post orders.
Arrive on time for shifts, clock in and out, meet time commitments, follow instructions, and comply with dress code and appearance standards.
Interact with on-site internal and external customers to cultivate customer-service relationships.
Promptly report customer- or property-related information and concerns to the Advanced Dedicated Guard or Dedicated Branch Supervisor.
Care for assigned Signal equipment during the shift, including radios, access keys or cards, vehicles, and devices.
De-escalate issues promptly and professionally through communication.
Manage daily activities to meet benchmarks and expectations set by the Dedicated Branch Supervisor, including reporting standards and service quality.
Communicate with the Dedicated Branch Supervisor and receive and share information through the Branch Supervisor Daily Scrum, including client needs and post-order changes.
Position Summary:
A Signal Dedicated Guard will conduct static security services for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety. All duties listed below are minimum requirements – additional duties listed in the site’s Post Orders are requirements as well.
Soft Skills:
Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Can you exhibit our core values, creating peace of mind for our clients?
Strategic Planning: Effective engagement, communication, planning and execution of daily security responsibilities while meeting established deadlines. Can you accurately execute security checks based on the needs of the post requirements?
Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you perform your duties to meet expectations and company benchmarks?
Team Development: Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team, delivering on key objectives?
Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business.Can you complete your daily assigned tasks and communicate maintenance needs of company assets?
Responsibilities:
Will conduct and deliver various dedicated services that reflect the company’s values, expectations, and consistent service in alignment with site specific instructions/post orders.
Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
The Ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations
Interacting with internal and external customers on site cultivating a customer service relationship while striving to provide peace of mind.
Consistently communicates with the Advanced Dedicated Guard or the Dedicated Branch Supervisor to promptly report any customer or property related information and concerns.
Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, vehicles, and devices, etc.
Consistently deescalate issues through communication in a professional and prompt manner.
Manage daily activities while meeting key benchmarks and expectations set by the Dedicated Branch Supervisor such as reporting standards and service quality.
Communicate with the Dedicated Branch Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs and post order changes to ensure operational excellence and efficiency.
Requirements:
18 years of age or older High school diploma or GED
Pass background check and drug test
Must have reliable transportation Complete training modules within first month
Excellent organization, oral, and written communication skills
Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
Must be able to move equipment weighing up to 20 pounds
Valid Dc So
Valid driver license
Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.