Patient First

Walk-in urgent and primary care provider

Lab Supervisor

Diagnostics & Laboratory ProfessionalsConfirmed live in the last 24 hours

Full-time

About the Job

Requirements

Employee must be at least 18 years old and have minimum typing experience.
At least one year of supervisory experience is preferred.
Employee must be a high school graduate or equivalent and meet the applicable state-specific laboratory education and training/experience requirements. Maryland or Virginia incumbents must hold an associate degree in laboratory science or medical laboratory technology with two years of training/experience, or a bachelor's degree in medical technology or chemical, physical, or biological science with one year of training/experience. New Jersey or Pennsylvania incumbents must hold a bachelor's degree in medical technology or chemical, physical, or biological science, or have HEW certification as a Medical Technologist, plus six years of laboratory experience.
Thorough knowledge of medical technology principles, concepts, and methodologies sufficient to perform a broad range of testing is required.
Knowledge of mathematical and statistical methods sufficient to calculate and convert analytical data to test results is required.
Knowledge and skill sufficient to use and maintain laboratory instrumentation are required.
Knowledge of related disciplines sufficient to integrate and correlate test results with other laboratory data and clinical information is required.
Must be able to produce reliable quality laboratory results under stressful conditions.
Must be able to perform CPR and update certification as needed.
Must be able to hear pages, bells, and the phone system.
Must be able to sit, stand, and walk for long periods, possibly four to seven hours at a time.
Must be able to lift moderate to heavy items weighing 20–50 pounds.
Visual, verbal, written, and typed communication abilities are required.
Must be able to prioritize and manage numerous tasks at one time.
Must understand and perform work as a technologist/technician as outlined in the Lab Technologist/Technician job description.
Must provide high-quality medical care and professionalism.

Responsibilities

Monitor test analyses and specimen examinations to ensure acceptable analytic performance, and report problems or concerns to the assigned Technical Consultant or designee.
Ensure remedial actions are taken whenever test systems deviate from established laboratory performance specifications, and report problems to the assigned Technical Consultant.
Ensure proficiency testing is performed within the appropriate time frame.
Assist physicians, extenders, and nurses with patient treatment and care, including locating patients, obtaining accurate vital signs by visual and auditory measures, triaging patients, assessing patient problems, and preparing patients for physicals and medical treatment.
Handle physician, extender, and nurse requests respectfully and in a timely manner.
Supervise lab personnel to ensure responsibilities are carried out, work meets quality standards, and policies, regulations, and procedures are followed.
Ensure patient test results are not reported unless test systems are functioning properly, and report system problems to the assigned Technical Consultant.
Submit monthly staffing schedules, approve payroll for lab personnel in a timely manner, and provide orientation and in-service training to testing personnel.
Assist in interviewing lab candidates.
Assist with on-site training of lab personnel, function as an administrator, and work as a Lab Technologist/Technician at least two days per week.
Evaluate and document the competency of all testing personnel.
Evaluate lab personnel at six and 12 months during their first year of employment and annually or as needed thereafter.
Assist lab personnel in person or by telephone to resolve technical problems during testing.
Maintain laboratory test records for two years.
Implement safety regulations as directed.
Review laboratory inventory data and notify the DMS when inventory-control adjustments are needed.
Ensure lab personnel understand new and revised policies and procedures.
Work with fellow employees and externs during on-the-job training.
Ensure Charge Change and Courtesy write-offs are forwarded daily to the Administrative Services department.
Use the medical record system proficiently.
Maintain a clean work area, perform biological cleanup in accordance with OSHA guidelines, and complete other assigned maintenance tasks. Receive and store ordered supplies.
Remain available as needed because breaks and mealtimes may be interrupted for patient care and center operations.
Attend staff meetings as directed.
Foster teamwork in a positive and professional atmosphere.
Work at any center as needed due to staffing, a center emergency, or a reduction of work.
Operate, maintain, and use medical and office equipment as trained.
Complete other duties as directed.

Desired Qualifications

At least one year of supervisory experience.

Sign-on Bonus!

The responsibilities of this job include, but are not limited to the following:

Monitoring test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained and reporting any problem or concerns to the assigned Technical Consultant or designee;
Ensuring that all remedial actions are taken whenever test systems deviate from the laboratory’s established performance specifications and reporting any problem to the assigned Technical Consultant;
Assuring that proficiency testing is performed within the appropriate time frame;
Assisting Physicians, Extenders, and Nurses with patient treatment and care including locating patients, obtaining accurate vital signs by visual and auditory measures, triaging patients, assessing patients’ problems, and preparing patients for physicals and medical treatment by Physicians, Extenders, and Nurses;
Handling Physician, Extender, and Nurse requests with respect and in a timely manner.
Supervising all lab personnel to ensure that each position’s responsibilities are carried out, that work meets quality standards, and policies, regulations, and procedures are followed;
Ensuring that patient test results are not reported unless the test systems are properly functioning and reporting any test system problem to the assigned Technical Consultant;
Submitting monthly staffing schedules for all lab personnel; approving payroll for lab personnel in a timely manner; and providing all lab orientation and in-service training to all testing personnel;
Assisting in interviewing lab candidates;
Assisting in on-site training of lab personnel and functioning as an administrator and working as a Lab Technologist/Technician at least two days per week;
Evaluating and documenting the competency of all testing personnel;
Evaluating all lab personnel at 6 and 12 months the first year of employment and annually or as needed, thereafter;
Assisting lab personnel in person or by telephone to resolve technical problems while testing is performed;
Maintaining records of laboratory tests for two years;
Implementing safety regulations as directed;
Reviewing lab inventory data and notifying the DMS when adjustments are needed with inventory control;
Ensuring lab personnel understand all new and revised policies and procedures;
Working with fellow employees and externs during on-the-job training;
Ensuring all Charge Change and Courtesy write-offs are forwarded daily to the Administrative Services department;
Demonstrate proficiency in using the medical record system;
Maintaining a clean work area by performing biological cleanup in accordance with OSHA Guidelines and completing other maintenance assignments as directed. Receiving and storing ordered supplies;
Being available as needed, as breaks and mealtimes may be interrupted at any time for patient care and to maintain center operations;
Attending staff meetings as directed;
Fostering teamwork in a positive and professional atmosphere;
Willing to work at any center due to staffing, a center emergency, or a reduction of work;
Operating, maintaining, and using medical and office equipment as trained;
Completing other duties as directed.

Minimum education and professional requirements include, but are not limited to, the following:

Employee must be 18 years of age or older;
Minimum typing experience required;
At least one year of supervisory experience preferred;
Employee must be a High School graduate (or equivalent) and must meet one of the following requirements:
- Incumbent located in Maryland or Virginia must hold an associate degree in laboratory science or medical laboratory technology and have two years training/experience; or a bachelor’s degree in medical technology or chemical, physical, or biological science and one year training/experience;
- Incumbent located in New Jersey or Pennsylvania must hold a bachelor’s degree in medical technology or chemical, physical, or biological science or HEW certification by the Department of Health, Education, and Welfare as a Medical Technologist, plus six years of laboratory experience;
Must have a thorough knowledge of Medical Technology principles, concepts, and methodologies sufficient to perform a broad range of testing. Knowledge of mathematical and statistical methods sufficient to calculate and convert analytical data to test results is required;
Knowledge and skill sufficient to use and maintain laboratory instrumentation;
Knowledge of related disciplines to integrate and correlate test results with other laboratory data and clinical information;
Must be able to produce reliable quality laboratory results under stressful conditions;
Must be able to perform CPR and update certification as needed;
Must be able to hear pages, bells, and phone system;
Must be able to sit, stand, and walk for long periods of time (possibly four to seven hours at a time);
Must be able to lift moderate to heavy items (20-50 lbs.);
Excellent visual, verbal, written, and typed communications required;
Ability to prioritize and manage numerous tasks at one time;
Responsible for understanding and performing work as a Technologist/Technician as outlined in the Lab Technologist/Technician job description;
Must provide the highest quality medical care and professionalism.

Salary Range: $39.50 - $44.00, depending on experience.

Benefits and Other Compensation:

• Health, Dental and Vision insurance for employees and dependents

• Disability, Life and Long Term care insurance

• Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)

• Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank

• Overtime Pay, Holiday Pay, Double time compensation for all holidays worked

• Discounted medical treatment at any Patient First location for employees and immediate family

• Bonuses include:

- Recruitment bonus

- Patient Care Performance bonus (center employees only)

- Weekend bonus (center employees only)

About the Company

Patient First

Walk-in urgent and primary care provider

Patient First operates walk-in urgent care and primary care centers in the Mid-Atlantic, open every day from 8 am to 8 pm. Patients visit without appointments; clinicians assess symptoms, provide treatment or referrals, and arrange follow-up as needed for quick, convenient care. The company differentiates itself through a patient-first culture, strong employee recognition, and active community involvement that emphasizes accessible health education. Its goal is to provide reliable, convenient healthcare by keeping centers open with consistent hours and a focus on patient experience.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Glen Allen, Missouri
Founded: 1981

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