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UT Southwestern Medical Center

Academic medical center and health system

Assistant Vice President Infusion Services

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeDallas, TX, USANo salary listedIn-person

About the Job

Requirements

  • A master's degree in Nursing, Healthcare Administration, Business Administration, Public Health, Pharmacy, or a closely related field is required.
  • At least 10 years of progressively responsible experience in complex healthcare operations, including substantial responsibility for infusion services, oncology/hematology, ambulatory services, pharmacy, or a closely related clinical service line is required.
  • At least 5 years in a leadership role with responsibility for multiple sites, departments, or a comparably complex service portfolio is required, along with experience leading leaders and managing through matrix relationships.
  • Demonstrated success in strategic planning, access and capacity management, quality and safety, workforce development, financial performance, growth, and large-scale change is required.
  • Current unrestricted certification or licensure as a Registered Nurse, Registered Pharmacist, or in another field related to the incumbent's professional discipline is required. Texas licensure or registration must be obtained within one year of hire.
  • Executive leadership and strategic planning capabilities across complex healthcare systems are required.
  • Expertise in infusion and chemotherapy administration and the ability to stay current with new treatment modalities are required.
  • The ability to lead quality projects and initiatives using evidence-based data is required.
  • Working knowledge of the research and clinical trials process is required.
  • The ability to monitor and maintain a budget, including forecasting, negotiation, justification, and interpreting reports, is required.
  • The ability to ensure adherence to university policies and procedures is required.
  • The ability to work with confidential information on a daily basis is required.
  • The ability to lead a team of healthcare providers and administrative personnel is required.
  • The ability to read, write, develop plans and procedures, and coordinate people and resources to accomplish goals is required.
  • Advanced interpersonal and communication skills, including the ability to influence senior leadership, are required.

Responsibilities

  • Develop and execute a multi-year enterprise infusion strategy aligned with institutional, cancer center, hospital, ambulatory, and academic priorities.
  • Create a unified governance model for oncology, hematology, non-oncology, regional, home-based, and advanced-therapy infusion services, including clear decision rights, escalation pathways, and performance accountability.
  • Assess market demand, referral patterns, treatment pipelines, site-of-care trends, payer requirements, and community needs to inform growth, geographic expansion, hours of operation, and new care models.
  • Lead business planning and operational readiness for new locations, service expansions, partnerships, technologies, and treatment modalities, ensuring sustainable clinical, staffing, pharmacy, facilities, digital, and financial infrastructure.
  • Represent infusion services on executive committees and advise on enterprise strategy, capital priorities, access, quality, and risk.
  • Provide executive oversight for daily operations and service performance across assigned infusion locations and modalities, using consistent standards adapted to patient acuity and site capabilities.
  • Establish enterprise standards for treatment readiness, chair utilization, medication preparation, throughput, handoffs, discharge, and after-hours escalation.
  • Use demand, capacity, and workforce analytics to improve time to treatment, appointment availability, chair and room utilization, start-time reliability, cycle time, cancellation rates, and patient flow.
  • Create tiered site-of-care and acuity frameworks that place patients in the safest, most convenient, and most financially responsible setting while maintaining continuity with the treating team.
  • Partner with pharmacy, laboratory, providers, nursing, and access teams to reduce avoidable delays and ensure treatment plans, laboratory results, medication supply, authorization, education, and staffing are ready before visits.
  • Maintain operational continuity and emergency preparedness for drug shortages, utility or technology disruption, severe weather, infectious disease events, staffing shortages, and other threats to care delivery.
  • Set the enterprise quality and safety agenda for infusion services and maintain a high-reliability, just-culture environment with transparent event review, learning, and corrective action.
  • Oversee compliance with applicable federal and state requirements, Conditions of Participation, The Joint Commission standards, OSHA requirements, HIPAA, medication-management standards, hazardous-drug requirements, and USP <797> and <800>; support FACT, FDA, and other advanced-therapy requirements where applicable.
  • Standardize policies, competencies, emergency response, and clinical escalation for chemotherapy, immunotherapy, biologics, blood products, investigational agents, and high-risk or advanced therapeutics.
  • Monitor and improve medication safety, treatment-plan integrity, infection prevention, central-line safety, infusion reactions, extravasation, falls, transfers to higher levels of care, and other defined clinical outcomes.
  • Ensure continuous survey readiness, effective tracer and audit programs, timely corrective action, and closure of regulatory or accreditation findings across sites.
  • Partner with clinical leaders to define site capabilities, acuity thresholds, emergency resources, and response protocols for cytokine release syndrome, neurotoxicity, anaphylaxis, and other high-acuity toxicities.
  • Partner with Simmons Comprehensive Cancer Center, transplant/cellular therapy, pharmacy, laboratory, apheresis, inpatient, emergency, and medical leadership to advance cellular and gene therapy programs, including in vivo and ex vivo emerging therapies.
  • Establish end-to-end operational readiness for patient selection, authorization, product chain of identity and custody, scheduling, administration, monitoring, toxicity management, follow-up, and required reporting.
  • Ensure infusion operations support clinical trials and investigational products in collaboration with research, investigational pharmacy, nursing, and principal investigators while protecting protocol fidelity and participant safety.
  • Evaluate new clinical technologies, digital tools, remote monitoring, predictive analytics, alternative care models, and automation based on safety, evidence, patient benefit, interoperability, workflow impact, and return on investment.
  • Co-lead with pharmacy executives an integrated operating model for sterile compounding, hazardous-drug handling, medication preparation, verification, delivery, storage, waste reduction, and shortage mitigation.
  • Align formulary, biosimilar, therapeutic interchange, and medication-use initiatives with clinical evidence, provider governance, patient needs, payer policy, and financial stewardship.
  • Partner with supply chain and facilities to ensure reliable medications, equipment, supplies, preventive maintenance, space, and environmental controls across the network.
  • Establish shared nursing-pharmacy-provider metrics for medication turnaround time, waste, delays, safety events, and patient readiness.
  • Own the operating and capital planning process for assigned services, including budget development, forecasting, productivity, variance management, and long-range resource requirements.
  • Improve contribution margin and total value through disciplined growth, labor and supply management, drug-cost stewardship, waste reduction, denials prevention, charge capture, and site-of-care optimization without compromising quality or access.
  • Partner with finance, managed care, pharmacy, patient access, and revenue cycle to strengthen benefit verification, prior authorization, medical necessity documentation, coding, billing, reimbursement, denial management, and financial assistance workflows.
  • Develop business cases and post-implementation reviews with Finance and Business Operations Leadership for new therapies, capital investments, technology, locations, and care models using defined clinical, access, workforce, and financial outcomes.
  • Design services around the needs of patients and caregivers, including communication, education, symptom support, navigation, comfort, convenience, and coordination across care settings.
  • Use patient, caregiver, provider, and employee feedback to identify improvement priorities and close service-recovery issues promptly and consistently.
  • Advance equitable access and outcomes by identifying and addressing barriers related to geography, language, disability, health literacy, transportation, scheduling, digital access, financial burden, and other factors.

Desired Qualifications

  • A doctoral degree in Nursing Practice, Healthcare Administration, Pharmacy, Public Health, Business, or a related field is preferred.
  • Experience in an academic medical center, NCI-designated comprehensive cancer center, NCCN member institution, or similarly complex integrated health system is strongly preferred.
  • Experience with cellular and gene therapy, transplant/cellular therapy, home infusion, non-oncology infusion, clinical trials, new-site activation, or major technology implementation is preferred.
  • Oncology Certified Nurse, Nurse Executive Advanced-Board Certified, Board Certified Oncology Pharmacist, Certified Professional in Healthcare Quality, Lean/Six Sigma, Project Management Professional, or comparable specialty or leadership certification is preferred.
  • Basic Life Support or other clinical credentials may be required depending on professional discipline and assigned patient-care responsibilities.

About the Company

UT Southwestern Medical Center

Academic medical center and health system

UT Southwestern Medical Center is an academic medical center in Dallas, Texas, integrating patient care, biomedical research, and medical education. It operates a main campus and regional medical centers alongside four schools, including a medical school and graduate programs in health professions and public health. What sets UT Southwestern apart is research output ranked No. 1 worldwide by the Nature Index, backed by Nobel laureates on faculty. The goal is to advance medical discovery into better treatments and compassionate patient care.

Company size
Not listed
Company stage
Grant
Total funding
$18M
Headquarters
Dallas, TX
Founded
Not listed

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