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Stellar Innovations

VTC Administrator

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeRichmond, VA, USANo salary listed

About the Job

Requirements

  • Two to five years of progressive Information Technology experience in the video teleconferencing arena, including deployment, troubleshooting, and supporting VTCs in a dynamic environment.
  • A Top Secret clearance, or a Secret clearance with the Top Secret clearance investigation completed, is required.
  • A DoD-approved 8570 baseline certification at Category IAT Level II (Security+ CE or higher) is required.
  • A DLA-approved CE certification as a Cisco Certified Support Technician is required.
  • U.S. citizenship is mandatory.

Responsibilities

  • Monitor VTC calls for senior leaders as part of the white-glove monitoring service for scheduled SIPR and NIPR VTC calls.
  • Provide support for DLA Information Operations under general supervision by performing active and passive call monitoring and using TMS, CMS, and CMM for conference control and scheduling while adhering to current STIGs.
  • Perform additional technical administrative duties, including CODEC updates.

About the Company

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