Health Plan Liaison
About the job
- A high school diploma or equivalent is required.
- At least 3 years of experience in a healthcare-related environment is required.
- Proficiency with Google Suite, including Drive, Docs, Sheets, and Slides, and Microsoft Office, including Word, Excel, and PowerPoint, for real-time collaboration is required.
- Ability to remain in a stationary position, often standing or sitting for prolonged periods, is required.
- Ability to communicate with others to exchange information is required.
- Ability to perform repetitive motions involving the wrists, hands, or fingers is required.
- Ability to assess the accuracy, neatness, and thoroughness of assigned work is required.
- Ability to lift at least 15 pounds at times is required.
- Ability to handle data confidentially is required.
- Ability to work cross-functionally with multiple teams and independently with minimal supervision is required.
- Strong organizational, time-management, multitasking, written communication, verbal communication, interpersonal, presentation, critical-thinking, and problem-solving skills are required.
- A results-oriented focus on quality execution and delivery is required.
- Appreciation of cultural diversity and sensitivity toward target patient populations is required.
- Facilitate Health Plan onboarding and support service area expansions.
- Support the annual AEP process.
- Collaborate with internal and external stakeholders to complete items such as the AEP process and Health Plan onboarding.
- Create, update, and maintain Health Plan resource documents and quick reference guides.
- Act as a point of contact for internal and external stakeholders and resolve PCP office-specific issues.
- Cultivate strong, positive relationships with internal and external stakeholders.
- Support the Credentialing team with Provider Office Maintenance.
- Support Health Plan Joint Operations Committees and keep stakeholders informed of agendas and action items.
- Perform additional duties as assigned.
- A bachelor's degree in Healthcare Administration or a related field is preferred.
About the company
Better Health Group provides a primary care platform that helps physicians transition from traditional billing to value-based healthcare. The company integrates patient data from medical records, prescriptions, and hospital visits to provide doctors with specific care suggestions while handling administrative tasks like billing and quality reporting. Unlike traditional management groups, it offers a flexible model where doctors can either remain independent partners or become employees at company-owned clinics. The company's goal is to shift the medical industry from reactive "sick care" to proactive health management by taking on financial risk to improve patient outcomes and lower costs.
Company Size
1,001-5,000
Company Stage
Growth Equity (Non-Venture Capital)
Total Funding
$675M
Headquarters
Tampa, Florida
Founded
2006
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Simplify's Take
What believers are saying
- Six straight years of ACO shared savings strengthens renewals with Medicare Advantage and MSSP partners.
- August 2026 expansion broadens referral volume and creates new de novo clinic openings.
- Active hiring and 163 job postings in 2026 show continued operating investment despite restructuring noise.
What critics are saying
- A 2023 federal qui tam case in Northern Georgia keeps fraud and billing scrutiny alive.
- Bloomberg reported January 2025 debt-restructuring stress, signaling capital structure fragility if reimbursement weakens.
- If shared-savings performance slips, health-plan economics collapse and Kinderhook’s platform loses employer and physician trust.
What makes Better Health Group unique
- Better Health Group operates 1,200+ providers across value-based primary care and MSO services.
- CMS ranked its ACOs top 5% for 2023 Medicare Shared Savings Program performance.
- It expanded into Alabama and Oklahoma in August 2026, proving repeatable multi-state playbooks.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
Paid Vacation
Paid Holidays
Growth & Insights and Company News
6 month growth
↑ 5%1 year growth
↑ 5%2 year growth
↑ 0%Our payor, provider, and investment partners recognize our long track record of success running a scalable, value-based care organization. .