Incubation Agent
Jumia
Incubation Agent
Jumia
African e-commerce marketplace with logistics network
About Jumia:
Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.
Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.
In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.
Work on the lead generation through different acquisition channels (tele acquisition, organic, offline, referral)
Validate the quality of the lead
Convince seller to go live on Jumia
Complete acquisition of sellers through the Self-Sign Up form
Provide all information necessary for the vendor to succeed from Day 1
Ensure that sellers are admin-ready and are trained on how to grow their business on Jumia
Ensure new sellers on Jumia learn how to use the necessary tools and information to start working
Get feedback from our sellers and translate it into product, marketing and operations improvement
1-3 years of experience in Account Management, Acquisition, and/or Business Consultant
Problem solver, perfect written and spoken communication
Customer obsession
Proactive, organized, and obsessed with details
Exceptional listening, communication, and organizational skills.
Proven ability to multitask and follow through while paying strict attention to detail
Bachelor’s degree required
Kindly make your application by 31st October 2026
Interview stages
We Offer:
Jumia operates an e-commerce marketplace in Africa, connecting sellers with consumers and offering products like electronics, fashion, and home goods while running its own logistics network and payment services via JumiaPay. The platform lets sellers list items and buyers purchase them; Jumia handles delivery through its logistics network and earns revenue from seller commissions, advertising, and delivery fees, with JumiaPay enabling mobile payments. It differentiates itself by focusing on the African market with locally built logistics and payment infrastructure across many countries to support delivery and digital payments. Its goal is to grow online shopping and digital payments in Africa by expanding reach, improving delivery speed, and offering integrated services for buyers and sellers.
Explore more opportunities at Jumia