Responsibilities

• Assist in the management of daily route to market operations and monitoring driver
• Improve operational processes that directly translate into higher delivery performance metrics
• Deep dive into fleet utilization and route planning, working closely with management and in-house algorithms team to improve route optimization.
• Assist in the prioritization and planning of local fleet daily operations and flexible capacity growth strategy
• Conceive new and improved analytics models and work on existing data gathering and analytics tools, to ensure thorough visibility across the operational spectrum of parcel transportation
• Work closely with team and other departments to improve existing software across operational touch points, from Ninja Van Operator to Ninja Driver applications.
• Help to shape Ninja Van’s long term strategy and expand capabilities across Ninja’s fleets to explore new business opportunities 

Supervisory

• To assist RTM supervisor coaching and training to staff/drivers
• All parcels are routed accordingly to drivers/riders
• To assist Supervisor in daily tasks

Attention to Details

• Parcel routing and Route Inbound are done according to SOP daily
• All parcels are accounted for.
• Ensuring all parcels are scanned daily.
• To ensure no parcels are left unattended after push out
• Assist Supervisor in 5S implementation

Communication

• Any changes to the currently systems are communicated to all staff/drivers
• Complaints are addressed to driver/riders for improvement
• Provide excellent service to customer (self collect, walk in)
• Point of reference for drivers/riders on operation matters.
• To assist conduct weekly briefing with all staff and drivers/riders

Commitment

• To assist RTM Supervisor in the planning of adequate staff/drivers requirement according to forecast
• The execution of daily route by drivers/riders

Requirements

• At least a Diploma in any field
• Fresh graduates are encouraged to apply
• Any prior experience related to logistics or able to demonstrate the ability to apply logic driven problem solving skills will be greatly advantageous.
• Ability to perform under pressure and solve problems effectively
• Ability to manage multiple tasks in a fast-paced environment
• Ability to gather data, interpret and develop process improvement