Venue Operations Coordinator @ Genius Sports

A bit about us

Second Spectrum is a Sports Emmy-winning data & tech company that is building the next way of seeing sports - by capturing and producing the highest quality data and innovative content for many of the world’s largest leagues and media partners, such as the NFL, NBA, MLB, English Premier League, ESPN, Amazon, and CBS Sports. We are pushing the boundaries of deep tech -- machine learning, computer vision, big data, augmented and virtual reality. Our passion for cutting-edge design and decades of experience playing college and professional sports is an equal part of the magic that brings unique and innovative products to life. These products have helped Second Spectrum partners to multiple NBA championships, to win matches on football pitches around the world, to entertain and educate millions of fans on TV and digital. We’re just getting started. In 2021, Second Spectrum was acquired by Genius Sports. Powered by an incredibly driven and ambitious team, Second Spectrum is the place to work if you’re interested in cutting edge technology in sports. Our innovative and dynamic environment emphasizes opportunities for motivated individuals to maximize their growth and impact.

The Role

We are continuing to expand our operational presence across football clubs in Europe and to do so, we are looking for a highly motivated and detail-oriented Venue Operations Coordinator to join our team in Lausanne, Switzerland. Your main mission will be to ensure all sports venues are installed successfully and on-time for upcoming football competitions by owning the full installation process from holding site visits to installing our hardware.

What You’ll Do:

Survey sports venues infrastructure and layout ahead of our camera-based systems installation.
Liaise with external parties, such as sports clubs, venues, contractors and IT professionals to enable the installation in the sports venues. You’ll be managing customer relations and ensure successful delivery.
Actively contribute to planning and scheduling each step of the process and keep communicating with all internal and external parties involved to meet deadlines.
Install our hardware systems, which entails inventory management, shipment coordination, and operational and networking work once on-site.
Assemble and provision hardware for permanent sports venues installation.
Troubleshoot our systems before and post-installation; support customers whenever needed.
Monitor systems health and perform software diagnostics.
Travel up to 50% of your work time, but fluctuates by time of the year.

What You Have:

Previous experience in the sports domain in an operational role and / or in telecommunications (at least 2-3 years).
Understanding of venue operations and layouts through experience working in the logistics and / or networking side of events / sports arenas/stadiums.
Comfortable working at heights when needed.
You are fully proficient in French and English. Any other language and advantage.
Ability to travel up to 50% of the time (fluctuates by time of year) and internationally.
You live in Switzerland.
Availability to work non-traditional hours to support customers and troubleshoot installations.
Capability to set realistic expectations and operate within budgetary constraints.
Familiarity with shipping and logistics.
Familiarity with basic hardware and networking requirements for camera-based systems.

What Sets You Apart:

Interest in football (soccer) and basketball

What’s in it for you?
As well as a competitive salary and annual leave allowance, our benefits include health insurance, skills training and much more, depending on the location. We also offer a host of softer benefits, including many social events throughout the year such as summer and winter holiday parties, monthly team building events, sports tournaments, charity days and wellbeing activities.

How we work

We have adapted a forward-thinking ‘Ways of Working’ framework, which sets out (amongst other things) the opportunities for Geniuses to work flexibly, remotely and on working holidays. It affects different teams and locations differently, so please ask for further information in how it would work with this role.
Our employees are empowered to stretch the boundaries of what’s achievable, always reaching further and pushing the edges to see what gives. We collaborate, we innovate, and we celebrate. We will continue to grow as an organisation and continue to invest in our highly talented and diverse team of Geniuses.

Second Spectrum, part of Genius Sports Group, is proud to be an equal opportunities employer. We recognize and celebrate the benefits that a diverse and inclusive workforce bring to our business, our customers and our staff. We welcome and will consider all applications regardless of age, different abilities or disability, gender re-assignment, marriage, pregnancy, maternity, race or nationality, religion or belief, sex and sexual orientation (and any other applicable status). Please let us know when you apply if you need any assistance during the recruiting process due to a disability.

6 month growth

1 year growth

2 year growth