N

Nestle

Global branded foods and beverages producer

Digital Commerce eRetailer Specialist - eRetailer Specialist

Marketing Generalist & ManagementConfirmed live in the last 24 hours
Full-timeTokyo, Japan

About the Job

Requirements

  • A university degree or higher is required.
  • Native-level Japanese proficiency is required.
  • Business-level English proficiency, including speaking, reading, and writing, is required.
  • Ability to prepare presentation materials and deliver presentations in English is required.
  • Ability to understand and contribute appropriately in English-language meetings is required; approximately three meetings per week, or about 25% of meetings, are in English.
  • Practical experience operating eRetail accounts is required; experience managing Amazon and/or Rakuten accounts is welcomed.
  • Knowledge and understanding of eCommerce business and strong awareness of eCommerce trends in the Japanese market are required.
  • Ability to execute work accurately and responsibly while paying close attention to detail is required.
  • Planning and coordination skills are required.
  • Adaptability to new knowledge and environments, and ability to communicate effectively with diverse internal and external stakeholders, are required.
  • Ability to collaborate with people from diverse backgrounds and work as part of a team is required.
  • Logical thinking and problem analysis skills are required.

Responsibilities

  • Drive business growth across broader online channels beyond the official Nespresso website.
  • Support the Japanese commercial team in five areas: optimize the customer experience and user journey on Nespresso eRetailers while encouraging Nespresso.com membership registration and customer-base growth; set eRetailer sales targets and monitor and report key performance indicators; localize and deploy digital assets for coffee machine products and promotional campaigns; promote consistent content distribution across eRetailers and other digital platforms; and develop and execute eRetailer media investment strategies to improve conversion.
  • Manage the appropriate deployment and operation of product content and features in online stores in indirect sales channels, aligned with local campaigns and global product launches.
  • Coordinate Nespresso with marketplace operations teams to promote platform feature improvements and development of new features.
  • Develop and execute business plans to achieve business goals, improve conversion rates, and deliver a leading digital customer experience to customers encountering Nespresso products through indirect online channels such as marketplaces.

Desired Qualifications

  • Understanding of or experience with profit and loss management, pricing strategy, and sales management.
  • Understanding of or experience with product portfolio management.
  • Experience with forecasting and demand planning.
  • Ability to prepare English presentation materials using PowerPoint.
  • Data analysis skills, including statistical analysis.
  • Intermediate to advanced Microsoft Excel skills.
  • Experience building dashboards with Google Looker Studio or Microsoft Power BI.
  • Google Analytics certification.
  • Experience operating and localizing digital assets for eCommerce platforms and promotional campaigns.
  • Experience in business discussions, negotiations, and negotiating terms with retail partners.
  • Knowledge of omnichannel business.
  • Knowledge of customer relationship management and email marketing.
  • Deep understanding of return on advertising spend optimization in search engine optimization and search advertising.
  • Ability to advance work in coordination with departments beyond the eRetail team.
  • Time management skills.
  • Ability to proactively advance cross-functional projects.

About the Company

Nestle

Global branded foods and beverages producer

Nestlé manufactures and markets branded foods, beverages, pet care, and nutrition products in about 185 countries. Its products are produced at scale and distributed through retail, foodservice, and direct-to-consumer channels, backed by a global R&D network. Distinctive factors include its enormous global footprint, a diversified lineup from coffee to pet care to infant nutrition, and the combination of retail plus professional channels. Its goal is to provide reliable, high-quality nutrition to people worldwide while advancing nutrition science through its research and brands.

Company size
10,001+
Company stage
IPO
Headquarters
Vevey, Switzerland
Founded
1866

Recently Posted Jobs

Explore more opportunities at Nestle

See more jobs