S

Sutherland

Global BPO providing customer lifecycle management

Network Engineer

Network Engineering & AdministrationConfirmed live in the last 24 hours
Full-timeTaguig, Metro Manila, PhilippinesNo salary listed

About the Job

Requirements

  • A bachelor's degree in Information Technology, Computer Science, or Engineering, or equivalent experience.
  • At least five years of enterprise network engineering experience.
  • Advanced knowledge of routing, switching, wireless networking, and network security technologies.
  • Experience with Cisco, Palo Alto, F5, or similar enterprise platforms.
  • Experience supporting large-scale and mission-critical environments.
  • Strong troubleshooting and analytical skills.
  • Cisco CCNP or equivalent certification is preferred.
  • Experience with cloud networking is preferred.
  • Experience with SD-WAN and network automation technologies is preferred.
  • Knowledge of scripting and automation using Python, PowerShell, Terraform, or Ansible is preferred.
  • Industry certifications such as CCIE, CISSP, Azure Network Engineer Associate, or AWS Advanced Networking Specialty are preferred.

Responsibilities

  • Design, implement, and support enterprise LAN, WAN, WLAN, SD-WAN, and cloud networking solutions.
  • Develop and maintain network architecture standards, diagrams, and technical documentation.
  • Evaluate and recommend network technologies, hardware, and software solutions.
  • Lead network upgrades, migrations, and modernization initiatives.
  • Provide Tier 2/3 support for complex network incidents and outages.
  • Perform root cause analysis and implement corrective actions for recurring issues.
  • Ensure network availability, performance, and reliability through proactive monitoring and maintenance.
  • Participate in on-call support and incident response activities as required.
  • Implement and maintain network security controls, including firewalls, VPNs, network access control, segmentation, and secure remote access.
  • Collaborate with cybersecurity teams to identify and remediate vulnerabilities.
  • Support compliance, audit, and risk management requirements.
  • Maintain network security standards and best practices.
  • Design and support connectivity to Azure, AWS, Google Cloud Platform, and Oracle Cloud Infrastructure.
  • Integrate network services with enterprise infrastructure platforms.
  • Support hybrid-cloud and multi-cloud networking architectures.
  • Implement automation and infrastructure-as-code solutions where appropriate.
  • Lead technical aspects of network-related projects from planning through implementation.
  • Coordinate with vendors, service providers, and internal stakeholders.
  • Mentor junior engineers and provide technical guidance across the team.
  • Develop project plans, implementation procedures, and testing strategies.

Desired Qualifications

  • Experience with cloud networking.
  • Experience with SD-WAN and network automation technologies.
  • Knowledge of scripting and automation using Python, PowerShell, Terraform, or Ansible.
  • Cisco CCNP or equivalent certification.
  • Industry certifications such as CCIE, CISSP, Azure Network Engineer Associate, or AWS Advanced Networking Specialty.

About the Company

Sutherland

Global BPO providing customer lifecycle management

Sutherland provides business process outsourcing that manages the entire customer lifecycle for clients, including customer support, sales, and related operations across multiple industries. It combines process consulting with outsourced delivery, using end-to-end services that mix human agents with digital tools such as AI and analytics across a global delivery network. It differentiates itself through long-term private ownership that supports steady growth and an integrated approach across technology, telecom, financial services, and healthcare. Its goal is to help clients improve the customer experience while lowering operating costs by outsourcing full lifecycle processes and advancing with digital capabilities.

Company size
10,001+
Company stage
Private
Total funding
$30M
Headquarters
Town of Perinton, New York
Founded
1986

Recently Posted Jobs

Explore more opportunities at Sutherland

See more jobs