At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

The Finance Operations Project Manager will support the Senior Finance Operations Solutions Architect in managing various cross-functional projects, initiatives, and systems enhancements. This role is crucial for ensuring the seamless execution of projects that drive and enhance Finance Operations and Accounting processes at Klaviyo. The ideal candidate is a strategic thinker with strong project management skills, capable of translating functional needs into comprehensive project plans and technical solutions.

How You’ll Make a Difference:

Project Planning and Execution:

Assist in translating functional needs into detailed project plans and technical solutions.
Support the Senior Finance Operations Solutions Architect in leading project intake and design sessions across Finance, GTM Operations, SMEs, and business leaders.
Manage project timelines, resources, and deliverables to ensure successful project execution from intake to delivery.

Collaboration and Communication:

Act as a liaison between the Finance Systems team and other cross-functional teams to support scoping technology solutions, enhancements, or optimizations.
Facilitate communication and collaboration among project stakeholders to ensure alignment and successful project outcomes.

Process Improvement and Technology Integration:

Monitor and recommend changes to improve processes, technology, and data quality.
Support the implementation of end-to-end processes, identify and close gaps in processes and dependencies, and contribute to transforming the technology landscape.

Governance and Standards:

Follow Technology Governance by completing project intake sessions, introducing standard methodologies, principles, templates, and repeatable processes.
Assist in the creation of testing plans, templates, and carrying out end-to-end projects and testing objectives.

Change Management and UAT:

Through partnership and collaboration with key stakeholders, support change management initiatives, UAT, programs, and large-scale cross-functional initiatives.

Who you are:

Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
3+ years of experience in project management, preferably in Finance Operations or a related area.
Strong understanding of Finance, Order to Cash and Go-To-Market processes and systems.
A natural curiosity and desire to understand the desired outcomes of projects.
A very strong propensity to ask “why?”
Excellent communication, collaboration, and interpersonal skills.
Proficiency in project management tools and methodologies.
Ability to manage multiple projects simultaneously and meet deadlines.
Detail-oriented with strong analytical and problem-solving skills.
Experience with enterprise applications such as Salesforce, NetSuite, Coupa, Concur, Zip, etc., is a plus.

The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.

Base Pay Range For US Locations:

$96,000—$144,000 USD

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.

You can find our Job Applicant Privacy Notice here.

Finance Operations Project Manager

Klaviyo

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