Full-Time

System Integration Analyst

Posted on 7/23/2024

FreedomPay

FreedomPay

501-1,000 employees

Integrated payment solutions for global commerce

Fintech
Financial Services

Entry, Junior

London, UK

Hybrid position based in London, England.

US Top Secret Clearance Required

Category
Backend Engineering
Software QA & Testing
Software Engineering
Required Skills
Quality Assurance (QA)
Product Design
Requirements
  • Bachelor’s Degree in computer science, management information systems, or a related degree from an accredited college or university
  • Demonstrate a strong technical aptitude, experience in software development a plus
Responsibilities
  • Learn and adapt to the ever changing hardware and software environments of payment systems and processing
  • Work with various payment hardware devices and POS systems within the lab environment
  • Read and understand business requirements and technical design documentation
  • Provide assistance or suggestions to influence product design
  • Work closely with a team to meet deadlines sharing in responsibilities and providing assistance
  • Train production support staff and technicians on new products and features, system setup and configuration
  • Provide detailed technical and support documentation
  • Grow to become a product and implementation SME
  • Conduct integration certifications with 3rd party software integrators; understand implementation, tailor test suite accordingly, analyze test data, provide feedback
  • Work closely with QA team providing testing support, integration details, technical support
  • Assist on occasion with creating and executing thorough test plans, including positive and negative testing, functional testing, and regression tests
  • Test efficiently with innovative tools and automation
  • Work with QA team identifying testing gaps, proper coverage, and testing approach relative to complex integrations and system use cases
  • Work with engineers on troubleshooting and identifying root causes of dev issues and production issues alike
  • Work with software integrators to certify integrations to our platforms
  • Provide strong customer service communication to integrators and end users
  • Respond to technical questions in person, via email, or over the phone
  • Work with Engineers gathering details and conveying the technical information back to integrators
  • Work closely with resellers and implementers with knowledge transfer, documentation, installation procedures, troubleshooting, level 3 technical support
  • Provide oversight and guidance in the device ordering process per integration details
  • Publish training manuals, test cases, specifications, and other technical documentation
  • Help enforce version control and proper documentation
  • Notify customers of product availability

FreedomPay provides a platform for payment systems and global commerce, simplifying the payment process for businesses and enhancing customer satisfaction. Its solutions include instant payments, lower transaction costs, and improved security features, making it popular in high-transaction environments like Las Vegas. FreedomPay stands out by adapting to changing consumer preferences, ensuring a convenient checkout experience. The company's goal is to advance the future of payments while engaging in community initiatives.

Company Stage

Late Stage VC

Total Funding

$29.8M

Headquarters

Whitpain Township, Pennsylvania

Founded

2000

Growth & Insights
Headcount

6 month growth

1%

1 year growth

2%

2 year growth

1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for contactless payments boosts FreedomPay's market expansion opportunities.
  • The rise of BNPL services can enhance FreedomPay's offerings.
  • Growing importance of data analytics allows FreedomPay to offer personalized solutions.

What critics are saying

  • Increased competition from major players like Stripe poses a threat to FreedomPay.
  • Over-reliance on partnerships may limit FreedomPay's independent innovation.
  • Regulatory challenges in international markets could pose compliance risks for FreedomPay.

What makes FreedomPay unique

  • FreedomPay offers a white-label commerce platform with customizable cashless solutions.
  • The company is validated by PCI Security Standards Council for P2PE, EMV, NFC, and DCC.
  • FreedomPay's platform is popular in high-transaction environments like Las Vegas.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

401(k) Company Match

Flexible Work Hours

Hybrid Work Options

Parental Leave

INACTIVE