Eataly

Global Italian food hall operator

Restaurant Manager

Food & Beverage Operations ManagementPosted on Nov 11

Full-timeWest Palm Beach, FL, USAIn-person

About the Job

Requirements

At least 2 years of experience leading or managing a front-of-house restaurant team.
Understanding of steps of service.
Bachelor's or Associate's degree in Restaurant Management or Hospitality is preferred, not required.
Availability to work onsite with a flexible schedule, often including evenings, weekends, and holidays.
Ability to lift up to 50 pounds.
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting.

Responsibilities

Assist the Restaurant Assistant General Manager in the day-to-day operations of the full-service restaurants.
Oversee front-of-house restaurant staff, including servers, bartenders, food runners, hosts, bussers, and barbacks.
Support the Restaurant Assistant General Manager with hiring, assigning, training, evaluating, and terminating employees.
Document, investigate, escalate, and resolve employee and guest incidents.
Ensure exceptional service standards are consistently met and activities are carried out effectively.
Inspect dining room and storage areas to ensure compliance with health and safety regulations.
Estimate front-of-house food and beverage needs, and supervise intake orders to ensure specifications.
Review financial information such as sales, inventory, and costs to monitor the budget.
Meet with dining room and bar personnel to plan restaurant activities and special events and share information.
Perform other duties as required or assigned.

Desired Qualifications

Knowledge of Italian cuisine and beverages is highly preferred.
Food Handler's License is preferred.

Job Description

The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.

Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees
Documents, investigates, escalates and resolves all employee and guests incidents
Ensures exceptional service standards are consistently met and that activities are carried out effectively
Inspects dining room and storage areas to ensure compliance with health and safety regulations
Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
Reviews financial information such as sales, inventory and costs to monitor budget
Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
Performs other duties as required or assigned

Qualifications

2+ years of experiencing leading or managing a front-of-house restaurant team
Understanding of steps of service
Outstanding communication, leadership and problem-solving skills
Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred
Knowledge of Italian cuisine and beverage highly preferred

Job Requirements

Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Food Handler’s License preferred

Additional Information

Benefits and Perks

Medical, Dental, Vision Insurance
Paid Time Off
Paid Parental Leave
401K with match or RRSP
Bonus program
Free family meal daily
Discounts at Eataly
Classes on products and Italian cuisine
Referral bonus program
and more!

Compensation: 70000 to 75000 (USD) (YEARLY)

About the Company

Eataly

Global Italian food hall operator

Eataly operates as a global operator of large-format Italian food halls that combine a high-end grocery, restaurant counters, a bakery, and a cooking school within one venue. Customers eat, shop for the exact ingredients used in the restaurants, and learn how to prepare Italian dishes through La Scuola. Fresh items are often produced on-site with a philosophy of “we sell what we cook, and we cook what we sell,” linking production directly to retail and dining. The model relies on flagship stores and a franchise network to extend its reach, presenting thousands of Italian and local products and an extensive wine selection. Unlike standalone grocers or restaurants, Eataly creates an integrated marketplace experience focused on authentic Italian gastronomy and culinary education. Its goal is to be a destination that celebrates Italian food culture by offering dining, shopping, and learning in a single location worldwide.

Company size: 1,001-5,000
Company stage: Acquired
Total funding: $199M
Headquarters: Monticello d'Alba, Italy
Founded: 2004

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