Product Manager
Veracross
Product Manager
Veracross
Unified school information system for K-12
Veracross · Miami, Australia (Hybrid) · Full-time · Posted 2026-11-11
Workplace: hybrid
Department: Product Management
Company Overview
Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry.
We are a growing, values-led community of 350 employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning. And we’re succeeding! As of early 2025, we are supporting 3200+ schools in 60 countries.
Veracross is five product brands in one global tech company
Job Description
This is a full time hybrid mid level Product Management role located on the Gold Coast. Reporting directly to the Director of Product Management, you will support the delivery of our mobile app SaaS products within our offerings through a combination of research, planning, and cross-functional coordination.
In this role, you’ll contribute to key product management activities across the entire lifecycle: including discovery, definition, launch, and post-launch optimisation, helping to ensure our products meet both user needs and business objectives.
Job Responsibilities
Collaborate with design and development teams to define product requirements and specifications
Conduct market research and user interviews to gather insights and inform product decisions
Assist in creating product roadmaps and prioritise features based on user needs and business goals
Support the development team during the implementation phase, ensuring timely delivery of product features
Following the direction of the Director of Product, coordinate with product development teams to realise product concepts and bring them to market including writing stories and acceptance criteria, working with designers and engineers to refine stories, and performing user acceptance testing
Partner across product teams to ensure successful implementation of platform level features
Promote a culture of autonomy, transparency and teamwork, while staying very customer focused
Translate product features into customer benefits and work with marketing to develop messaging and positioning for our sales organization and other internal and external stakeholders
Build positive relationships and trust through on-time delivery, high quality, continuous innovation, and exceeding expectations
Track results, provide insights, and make recommendations to improve customer experience, efficiencies, and ROI
Work closely with the Sales, Support, Customer Success team’s to ensure product strategies are aligned
Demonstrated success in a similar product management role or related field.
2+ years commercial Product Management experience
Willing to communte to Gold Coast office one day a week
Customer orientated and solution focused
Solid understanding and/or hands-on experience in software development
Strong communication skills and excellent interpersonal skills, comfortable interacting with a variety of audiences within the organisation, including technical concepts
Flexible team-player who can partner with all functions of the business, getting team members buy in and feedback with ease
Detail oriented and highly organised with the ability to work independently in a fast paced, high growth environment
Manage app releases across the Apple App Store and Google Play, including release planning, store listings, and working within platform review guidelines and policies
CMS knowledge
Solid understanding of UX, responsive design, and accessibility best practices, particularly across apps
Experience working in cross-functional teams with designers, implementation, marketing, and customer-facing teams
Proven ability to manage stakeholders across the business and balance priorities
Strong client relationship management skills, including running workshops, training, and onboarding
Knowledge of integrations (CRMs, enrolment forms, calendars) and basic SEO fundamentals
Experience working in a SaaS Edtech / at a private school (is desired)
Experienced in stakeholder management and working in a cross-functional team across APAC and North American markets (is desired)
Experience delivering a customer centric and value driven digital product (is desired)
The best tools to get the job done!
When you join Veracross, you get a Macbook Pro, a 32-inch monitor, and an adjustable desk and Herman Miller chair for the office. There's also an allowance for your setup at home to ensure you're comfortable working there.
Growth opportunities!
Veracross is growing fast, allowing you to own your role and grow with us! Operating within a global team, there are opportunities for professional development allowing your skills to grow as the business grows.
Work/life balance
Management encourages taking hour-long lunches and finishing on time and understands that you have a life outside of work. You can take the day off for your birthday and get a $100-a-year allowance for well-being. Massage, anyone?
Flexibility
Veracross offers a flexible working environment, hybrid options (work from home and the office.)
Make a difference
Our work makes a positive contribution to our schools, their students and their families around the world!
Snacks, drinks & coffee
Digistorm’s (Veracross) Gold Coast HQ offers a coffee machine, snack bar and fully stocked drinks fridge to keep energy levels high! Vege chips, kombucha, almond milk, cookies; you name it, they have it.
Culture
The Veracross team is fun, relaxed, and sociable, reflected in the casual dress code and social events. The office has an open floor plan, which allows for cross-team communication and a collaborative environment. Join some staff for lunchtime surfing or hit up nearby food spots for a burger by the beach.
Powered by Workable
Veracross builds an integrated information system for K-12 private and independent schools. Its platform uses a single, unified database where each person has one record, enabling real-time data across all departments from admissions and student information to scheduling, finance, and communications. This structure supports seamless collaboration, secure data handling, and efficient operations school-wide. Veracross differentiates itself by focusing exclusively on the private/independent K-12 segment, offering a comprehensive suite of tools in one connected system and providing strong data security and customer support. Its goal is to unite school communities by delivering reliable software that improves the quality of education and learning outcomes.
Explore more opportunities at Veracross