Logistics Coordinator
Quad Lock
Logistics Coordinator
Quad Lock
Direct-to-consumer smartphone mounting solutions for activities
As our Logistics Coordinator, you'll play an important role in keeping our day-to-day logistics operations running smoothly. You'll coordinate daily order fulfilment across our third-party logistics (3PL) facilities, maintain inventory accuracy, and work closely with our 3PL and freight forwarding partners to ensure shipments move efficiently.
You'll also support business-to-business (B2B) fulfilment and inbound stock movements, helping ensure the right products are in the right place at the right time. We're looking for someone who is highly organised, detail-oriented and comfortable working in a fast-paced e-commerce or fast-moving consumer goods (FMCG) supply chain environment.
Order Fulfilment & Inventory Management
• Support daily order fulfilment operations across global 3PL sites, ensuring timely and efficient processing.
• Monitor logistics performance, identifying and addressing issues such as order delays and inventory discrepancies.
• Maintain accurate enterprise resource planning (ERP) records and assist in stock management, including inbound receipts, reconciliations, and stocktakes.
• Collaborate with internal teams and external partners to drive process improvements in inventory accuracy and fulfilment efficiency.
B2B & Supply Chain Support
• Assist in managing B2B order fulfilment, including coordination with stakeholders to ensure timelines are met.
• Support compliance with export documentation and other regulatory requirements.
• Support the coordination of original equipment manufacturer (OEM) shipments and stock movements.
Financial & Operational Administration
• Review and reconcile logistics invoices, working with internal teams to ensure accurate reporting.
• Monitor KPIs and operational standards across vendor partners.
• Contribute to continuous improvement initiatives, identifying areas for process enhancement and cost efficiencies.
Freight & Logistics Coordination
• Serve as a point of contact for shipping-related queries, facilitating smooth communication between freight forwarders and internal teams.
• Daily shipment coordination to ensure delivery timelines are met. Manage shipment drops based on Freight Forwarder Due Dates in alignment with business and demand requirements.
• Support cost control and process optimisation efforts, including invoice reviews and logistics efficiency initiatives.
Proficiency in Microsoft Suite and Google Suite.
Previous experience with ERP (NetSuite preferred).
Experience with eCommerce platforms such as Shopify and Amazon is desirable.
High attention to detail and accuracy.
Strong organisational skills with the ability to prioritise tasks effectively.
Excellent communication skills for liaising with 3PLs, Freight Forwarders, and internal teams.
Quad Lock makes smartphone mounting systems for active lifestyles. They sell mounts, cases, and accessories that securely attach phones to bikes, cars, and other surfaces, primarily through a direct-to-consumer online store and select retailers. How it works: their mounts use a patented dual-stage locking mechanism to securely hold devices; users attach their phone by pairing a case with a mounting base and twist-lock or snap-fit action for quick, secure mounting during cycling, motorcycling, driving, or running. What sets Quad Lock apart: a patented dual-stage lock that remains secure in demanding conditions, a versatile ecosystem that fits multiple activities, and a strong emphasis on customer satisfaction with quality products and after-sales support. The goal is to provide reliable, easy-to-use mounting solutions for active people worldwide, enabling safe, accessible access to phones during various activities.
Explore more opportunities at Quad Lock