Project Manager - Retail & Workplace Projects

Job Description

As a Project Manager dedicated to this Enterprise account, you will be involved in:

• Leading projects and individual workstreams throughout the design, procurement, construction, furniture installation, workplace transition, and close-out process, including coordination with client IT and technology teams.
• Supporting the delivery of retail, commercial, and corporate office fit-out projects, including tenant improvements, workplace modernization initiatives, office relocations, and occupied-space renovations.
• Working with client stakeholders to establish project budgets, schedules, and project delivery strategies during the feasibility and planning stages.
• Setting up and leading project meetings, recording meeting minutes, tracking action items, and driving deliverables to completion.
• Ensuring project compliance with client governance requirements, document controls, file management standards, and reporting processes.
• Collaborating and coordinating with client stakeholders, corporate real estate teams, facilities management, workplace services, consultants, client direct vendors, landlords, property managers, and contractors.
• Coordinating workplace technology requirements, including structured cabling, AV systems, security systems, access control, and other office infrastructure requirements.
• Providing regular project reporting, status updates, budget forecasts, and schedule updates to client stakeholders.
• Monitoring project budgets and schedules, proactively identifying risks, and recommending solutions to mitigate impacts to project objectives.
• Managing procurement activities, including tendering, evaluation, recommendation, and appointment of consultants, contractors, furniture vendors, and other project partners.
• Establishing quotations, purchase orders, and order placement with client direct vendors and service providers.
• Coordinating contracts, service agreements, and Master Service Agreements throughout the project lifecycle.
• Managing project change orders and ensuring proper documentation, approvals, and financial controls are maintained.
• Attending regular site visits during construction to monitor progress, quality, safety, and adherence to scope, schedule, and budget.
• Preparing and administering project observation and site inspection reports.
• Processing payments to consultants, contractors, and direct vendors in coordination with the consultant team.
• Managing deficiencies and punch-list activities through project completion.
• Participating in commissioning, testing, and turnover activities to ensure operational readiness.
• Supporting occupancy planning, move management, workplace transitions, and business continuity requirements where applicable.
• Administering and coordinating project close-out documentation, including warranties, as-built documentation, lessons learned workshops, and final project reporting.

Qualifications

• Minimum 6 years of experience as a Project Manager managing or supervising construction and fit-out projects.
• Experience delivering retail, commercial, and/or corporate office fit-out projects is required.
• Experience with workplace projects, tenant improvements, office relocations, workplace modernization initiatives, and occupied-space renovations is considered a strong asset.
• Bachelor's degree in Engineering, Architecture, Construction Management, Project Management, or a related field.
• PMP certification is highly desirable.
• Demonstrated ability to coordinate and manage multiple stakeholders, consultants, contractors, and vendors in a client-facing environment.
• Strong understanding of construction drawings, specifications, contracts, procurement processes, and project controls.
• Experience coordinating furniture, IT infrastructure, AV, security, and workplace technology installations is an asset.
• Proficient in MS Outlook, Word, Excel, PowerPoint, and project scheduling tools such as MS Project or Primavera P6.
• Strong financial acumen with experience managing project budgets, forecasting, and change management.
• Highly organized with the ability to manage multiple concurrent projects in a fast-paced environment.
• Strong communication, problem-solving, and stakeholder management skills.
• Comfortable working with technology and web-based project management platforms.
• Willingness to travel to project sites as required.

Additional Information

What's in it for you... 

• 100% covered health and dental benefits for you and your dependents (including paramedical services) 

• Health spending account, to top up expenses not covered in the benefits program 

• RRSP option with company matching 

• Annual learning and development budget 

• Access to a range of online learning tools, and support for career development and growth 

• Coverage of one professional membership or license fee per year, if directly related to your role

• We believe in work-life balance, so you can recharge and take care of what matters most with vacation, flex and sick days   

• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives 

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging 

The base salary range for this full-time role is $95,000.00 - $120,000.00 per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications.

This posting reflects an existing vacancy that we are actively hiring for.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

We are an Equal opportunity employer who will ensure accommodations are available for applicants with disabilities upon request. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. 

Join our social media conversations for more information about Turner & Townsend and our exciting future projects: 

Twitter

Instagram

LinkedIn

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.