All Accor

Global hotel management, franchising, loyalty program

ICT Officer

System Administration +1Posted on Nov 10

Full-timeMabalacat, PhilippinesNo salary listedIn-person

About the Job

Requirements

At least 2 years of experience in an IT role in a fast-paced luxury hotel or conference environment.
Detailed knowledge of operating systems, including Windows 11.
Knowledge of the management and operation of OPERA Cloud property management system, Simphony Cloud point-of-sale system, and PABX, voicemail, and call accounting systems.

Responsibilities

Handle day-to-day IT operations.
Maintain the computer desktop environment by analyzing requirements, resolving problems, and installing hardware and software solutions.
Support the internal IT Helpdesk.
Administer and provide internal support for the company’s PCs, printers, servers, and related equipment.

Job Description

This position is responsible for the handling of day-to-day IT operations. The IT Officer maintains the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. He/she will be responsible for the administration and internal support of the Company’s PCs, printers, servers, and related equipment.

Qualifications

Excellent organizational, follow-through, and communication skills
Exceptional problem resolution abilities
Strong guest interaction skills
Must be committed to teamwork and achieving team successes
Enthusiastic, driven, and self-motivated
Strong technical background, with specific requirements as follows:
Detailed knowledge of operating systems including Windows 11
Knowledge in management & operations of PMS (OPERA Cloud), POS (Simphony Cloud), PABX/Voicemail/Call Accounting.
minimum 2 years’ experience in an IT role in a fast-paced luxury hotel/conference environment

Additional Information

What is in it for you;

Employee benefit card offering discounted rates in Accor Hotels worldwide
Competitive compensation package
Company discounts in room rates and F&B outlets
Free meal, free shuttle, free uniform
Life and accident insurance and HMO benefit

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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