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Rentokil

Global pest control and hygiene services

Field Sales Executive

Field SalesConfirmed live in the last 24 hours
Full-timeChennai, Tamil Nadu, IndiaNo salary listedIn-person

About the Job

Requirements

  • A graduate degree in any stream is required.
  • At least two years of direct sales experience in facilities management for a commercial business profile is required.
  • For a residential business profile, at least two years of experience in home products or home services, or residential cleaning services, is preferred.
  • Good interpersonal and networking skills are required.
  • The ability to communicate effectively is required.
  • The ability to negotiate with clients is required.
  • The ability to achieve targets is required.
  • Computer skills are required.

Responsibilities

  • Generate business in accordance with the branch's approved business plan.
  • Conduct sales promotion activities in the assigned territory.
  • Achieve monthly sales key performance indicators.
  • Identify and follow up with prospective customers and respond to inquiry calls within the specified time period.
  • Maximize conversion of inquiries into orders.
  • Ensure renewals in line with company expectations.
  • Monitor developments and business opportunities in the assigned territory.
  • Prepare the MPG and keep it updated regularly.
  • Ensure quality service delivery and maintain good customer relations.
  • Prepare reports and submit them to customers on time.
  • Attend to complaints and work with Operations and the Back Office to resolve them when required.
  • Conduct detailed inspections and SRA at client sites.
  • Prepare customer quotations through the system.
  • Report customer feedback to the Branch Manager and collect appreciation letters from RBU/CBU customers.
  • Set appropriate customer expectations regarding pest management.
  • Capture accurate customer information, including email address, two contact numbers, and address with landmark.
  • Sell visits according to iCABS frequencies so annual template calendars can be set for timely service delivery.
  • Share and explain cost sheets and material details with Operations, and communicate customer expectations before service delivery.
  • Ensure sales are visible in iCABS for planning and execution through Service Companion, and punch new sales in SRA promptly to give planners sufficient lead time.
  • Coordinate service scheduling with Service Planners and do not make service-scheduling commitments to customers.
  • Submit invoices and obtain necessary acknowledgements on time.
  • Follow up with the Back Office to ensure timely and correct invoicing.
  • Ensure collections are deposited with the Back Office within 24 hours.
  • Review daily collections and billing with the Back Office department.
  • Keep sales-related systems updated on time.
  • Prepare daily and monthly sales reports.
  • Maintain the customer database.
  • Develop new business and upselling opportunities; manage renewals if assigned.
  • Complete calls, surveys, quotations, and PDSA according to the regional plan.
  • Manage collections and DSO, customer service, and timely invoice submission.

Desired Qualifications

  • At least two years of experience in home products or home services, or residential cleaning services, for a residential business profile.

About the Company

Rentokil

Global pest control and hygiene services

Rentokil Initial plc provides pest control and hygiene and well-being services to commercial and private customers around the world. It operates with the reach of a multinational company (about 68,500 staff across 89 countries) and the responsiveness of a local business, using trained technicians to deliver pest management and hygiene solutions that protect people and improve everyday life. The company differentiates itself by its global scale and local execution, as well as its status as a public, FTSE 100-listed firm with extensive experience in its fields. Its goal is to help people stay safe and healthy by preventing pests and improving hygiene in workplaces and homes.

Company size
10,001+
Company stage
IPO
Headquarters
Crawley, United Kingdom
Founded
1925

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