Transport Associate
Highmark Health
Transport Associate
Highmark Health
Health insurance plans and wellness resources
GENERAL OVERVIEW
Transports patients, medical records, mail, specimens and equipment/materials throughout the facility.
ESSENTIAL RESPONSIBILITIES
Transports inpatients and outpatients within the facility from initial start location to the destination location.(70%)
Delivers equipment/materials and specimens to requesting department. Includes use of the pneumatic tube system. (20%)
Serves as a Hospital ambassador and provides information and direction to patients and visitors.(5%)
Ensures that transportation equipment is kept clean and in good working order.(5%)
Performs other duties as assigned or required
QUALIFICATIONS
Minimum
Proficiency in dealing with customer service.
High degree of problem solving and decision making tools.
Good oral and written communication skills
Strong organizational skills needed to maintain working relationships, with both internal and external departments and customers at all levels.
Ability to maintain the highest measure confidentiality
Additional Employment Requirements:
Act 34 Criminal Background Clearance Certificate
Act 33 Child Abuse Clearance Certificate
Act 73 FBI Fingerprinting Criminal Background Clearance Certificate
CPR Certification (incumbents in role as of 05/01/25, must obtain by 09/01/25)
Disclaimer:The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Health insurance plans and wellness resources
Highmark Health provides health insurance plans in Pennsylvania, Delaware, and West Virginia for individuals, families, businesses, and Medicare beneficiaries. Plans are funded by premiums and government reimbursements, and cover services like doctor visits, hospital stays, prescription drugs, and preventive care, plus member tools such as symptom checkers, cost and coverage details, and OTC rapid test reimbursements. It differentiates itself through active community involvement and sustainability efforts, alongside a large, diverse member base and Medicare compatibility that influence plan design. The goal is to improve community health by offering comprehensive coverage and supportive health resources while operating in a responsible and sustainable way.
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