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PACS Services

Post-acute care facility operator and investor

Labor Relations Advisor

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeUnited StatesNo salary listed

About the Job

Requirements

  • A bachelor's degree in Human Resources, Labor Relations, Industrial Relations, Business Administration, or a related field is preferred.
  • Three to seven years of progressive labor relations, employee relations, human resources, or related experience in a unionized environment.
  • Working knowledge of collective bargaining agreements, grievance administration, labor-management relations, and applicable labor laws.
  • Experience supporting investigations, grievances, arbitration preparation, negotiations, and/or labor-management committee activities.
  • Strong analytical, organizational, and documentation skills.
  • Ability to manage multiple priorities and maintain confidentiality while exercising sound judgment.
  • Strong written and verbal communication skills and the ability to build effective working relationships across all levels of the organization.
  • Occasional travel based on business needs for facility support, labor-management meetings, training, and grievance-related activities.

Responsibilities

  • Serve as the primary labor relations advisor for an assigned portfolio of union-represented facilities.
  • Interpret assigned collective bargaining agreements and advise leaders on consistent application of contract language.
  • Partner with human resources and operational leaders to address day-to-day labor relations issues and questions.
  • Assist leaders in managing employee concerns within collective bargaining agreement guidelines.
  • Escalate complex or high-risk labor matters to Labor Relations leadership as appropriate.
  • Monitor adherence to labor relations processes, policies, and contractual obligations.
  • Support investigations involving alleged contract violations, workplace disputes, and other labor-related matters.
  • Research labor contract provisions, labor relations practices, and relevant regulatory developments.
  • Support labor-related due diligence and integration activities associated with newly acquired union-represented facilities.
  • Support labor relations activities related to organizing efforts, representation matters, and other union campaigns, as assigned.
  • Prepare labor relations case files, summaries, correspondence, and supporting materials.
  • Develop and maintain productive working relationships with union representatives and labor-management stakeholders.
  • Lead or support labor-management meetings and assist with meeting preparation, agendas, notes, and follow-up activities.
  • Facilitate communication between management and union representatives to promote collaborative problem-solving and timely issue resolution.
  • Coordinate grievance tracking and ensure compliance with contractual timelines.
  • Assist with grievance intake, tracking, investigation, and resolution, ensuring timely follow-up and documentation.
  • Gather facts, documents, and background information to support grievance responses.
  • Prepare materials and documentation for arbitration hearings and other labor proceedings.
  • Support collective bargaining activities through data collection, research, note-taking, logistics coordination, and administrative support.
  • Maintain records related to bargaining, settlements, grievances, and arbitration outcomes.
  • Maintain accurate labor relations records, databases, and documentation.
  • Prepare routine reports, dashboards, and tracking metrics related to grievances, labor actions, arbitrations, and other labor relations activities.
  • Monitor labor relations trends and identify recurring issues for review with Labor Relations leadership.
  • Support compliance with labor laws, collective bargaining agreements, and organizational policies.
  • Assist with audits, information requests, and documentation reviews.
  • Provide day-to-day labor relations guidance to human resources and operational leaders.
  • Support the development and delivery of labor relations training materials, tools, and resources.
  • Educate leaders on collective bargaining agreement provisions, labor relations processes, investigatory meetings, and effective union interactions.
  • Promote consistent labor relations practices across facilities and business units.

Desired Qualifications

  • Experience in healthcare, skilled nursing, or other highly regulated and unionized environments.
  • Experience working with multiple bargaining units across a multi-site organization.
  • Familiarity with labor relations case management systems, reporting tools, and workforce analytics.
  • Ability to translate complex contract language into practical, business-focused guidance.
  • Experience delivering training or providing guidance to frontline leaders and human resources partners.

About the Company

PACS Services

Post-acute care facility operator and investor

PACS Group is a holding company that runs a national platform of post-acute care facilities. It acquires, owns, and manages skilled nursing facilities, assisted living centers, and other long-term care sites, then provides healthcare services to patients after hospital stays. Revenue comes from services provided at these facilities and is paid by Medicare, Medicaid, private insurance, and patient payments. The company’s performance depends on occupancy, reimbursement rates, and how efficiently the facilities are run. Compared with competitors, PACS stands out as a large, publicly traded operator with a broad national footprint focused on growing its post-acute care platform through acquisitions and operational improvements. Its goal is to expand access to post-acute care and create value by owning and optimizing a network of care facilities that serve elderly and chronically ill patients.

Company size
11-50
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2015

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