Office Manager

Confluent Medical Technologies is a Medical Device Development and Manufacturing company, taking projects from rapid prototype into high volume production. Our unparalleled technicalexpertise, proven experience and partnership with our clientshasallowed us to perfect the process necessary to deliver world-class medical devices through innovative material science,engineeringand manufacturing. Our primary capabilitiesinclude:Nitinol components, catheters, delivery systems, biomedical textiles, access kits, and guidewires. We take pride in our position as the leader in the medical technology space and are driven by a passion to create products that our clients have envisioned for their customers.  

We are looking for an Office Manager to join our Laguna Niguel team! Confluent has assembled a group of engineers, technicians, and operators in Laguna Niguel to manufacture extruder polymers, product development, andprovidetechnical advice for the design, manufacture, andusecomplex medical device development.  

As theOffice Manager, you will join the site Management Team. You will be the first point of contact for internal and external communication with our office and oversee the day-to-day operations of the facility. Additionally, you will have theresponsibility of inventorying and monitoring office supplies as well as ordering new stationery, furniture, appliances, and electronics as required. The office manager willmaintainrelationships with facility vendors, serviceprovidersand the landlord by coordinating on site facilities activities as well as ensuring all items are invoiced and paid on time. The position regularly reports office progress to senior management and works with them to improve office operations and procedures andwill track andmonitorequipmentCalibrationand potentiallyPreventative Maintenance (PM)allowing our Engineers to focus on other duties.The office manager updates site metrics to measure site performance and efficiency as well as being a backup assisting Customer Solutions and provides the backlog reports daily.  

As a uniquely qualified candidate, you will be:    

• Overseeing facility management of our Laguna Niguel, California facility, ensuring the sitemaintainsadherence to quality standards and regulatory requirements.

• Manage all aspects of office operation, from engaging with visitors, contractors, to planning and coordinating internal events.

• Overseeing the work of office employees to ensure they work productively and meetdeadlines and company standards.

• Reporting office progress to senior management and working with them to improve office operations and procedures.

• Answering telephone calls and emails from customers and clients and directing them to relevant staff.

• Monitoring office supplies and ordering new stationery, furniture, appliances, office supplies, and electronics asrequired.

• Set up interviews, support onboarding activities, andorganizingtheir employment paperwork.

• Collaborating with HR tomaintainoffice policies as necessary

• Assistingwith office layout planning and office moves and with managing andmaintainingIT infrastructure

• Performing administrative duties:Greet visitors,planmeetings, support team events, order group meals, etc. 

• Managing relationships with vendors, serviceprovidersand landlord, ensuring that all items are invoiced and paid on time.

• Organizing maintenance companies to keep the office clean and safe and ensure its equipmentarein good working order.

• Identifyingopportunities for process and office management improvements, anddesignandimplementnew systems.

• In addition to the site management role, you willbe responsible forthe customer solutions service role for the Laguna Niguel site, in this role you will be:

• • Scan and load contract reviews andPurchaseOrders into the system 

  • Acknowledge customer orders and follow-up with account managers as needed. 

  • Contribute to internal process and system improvement projects 

  Education and Experience:

  • 10+ Years of work experience in an administrative and customer service role. 

  • Bachelor's degree in business administration, communications, ora relatedfield.

  • Strong knowledgeonERP systems and MS Office. 

  • Strong written and verbal communication skills to produce reports, assign tasks, acceptinstructionsand handle vendor contracts, among other tasks

  • Organization and the ability to multitask to complete a wide variety of tasks

  • Flexibility to help them adjust to new tasks should company or office needs change

  • Strong interpersonal skills to interact positively with all employees

  • Leadership ability to manage challenges and oversee employees

  • Attention to detail to ensure tasks are completed thoroughly and correctly

  • Extensive hands-on experience.   

  • Experience in the medical device industry is a plus. 

  • Possess excellent English communication skills – both written and oral.   

  We regret that we are unable to sponsor employment visas or consider individuals on time-limited visa status for this position. 

  Confluent Medical Technologies is an equal opportunity employer.