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Sleek

Back-office services: incorporation, accounting, tax, compliance

Business Process Management Intern

Business OperationsUpdated on Nov 13
InternshipSingaporeNo salary listed

About the Job

Requirements

  • Be a final-year student or recent graduate with a Bachelor's degree or higher.
  • Have hands-on experience using AI tools such as ChatGPT, Claude, or Gemini, including at least one example of something built, automated, or analysed with them.
  • Be comfortable analysing data in Excel or Google Sheets.
  • Be able to commit to a full-time, six-month internship at 40 hours per week.
  • Demonstrate ownership, calm under pressure, structured and independent thinking, an outcome-oriented approach, clear verbal and written communication, curiosity and willingness to experiment with new technology, and collaboration across teams and countries.

Responsibilities

  • Help the Global COO office's business process management team make Sleek's operations faster and more reliable using AI tools to prototype automations, streamline standard operating procedures, and turn customer and operational data into systemic fixes that improve customer experience across Singapore, Hong Kong, Australia, and the UK.
  • Ship two to three AI-built prototypes or automations that remove repetitive manual work for Operations or Customer Experience teams, and measure time saved.
  • Refresh or create standard operating procedures and knowledge-base articles for priority processes, augment them with AI, and support their adoption by relevant teams.
  • Analyse poor customer satisfaction scores and escalations each week and propose root causes and systemic fixes as part of continuous improvement and audit work.
  • Clean and organise key operational datasets, such as Zendesk and customer satisfaction data, so they are reliable and ready for dashboards.
  • Own one cross-functional project end-to-end, including training materials and change management across at least two markets.

Desired Qualifications

  • Experience with Replit, low-code or no-code tools, basic Python or SQL, Tableau, or process mapping.

About the Company

Sleek

Back-office services: incorporation, accounting, tax, compliance

Sleek provides back-office services for UK entrepreneurs and business owners. It handles tasks like company incorporation, accounting, tax filing, and compliance, allowing clients to run their core activities while Sleek takes care of administrative work. The product works through online tools and a subscription model, with monthly or annual fees for access to its suite of services and ongoing support. Sleek differentiates itself by leveraging the UK presence (Leeds, Manchester, London) and being part of the Singapore-based Sleek Tech Group to offer a networked, reliable service that covers a broad range of back-office needs. The company’s goal is to simplify business administration so clients can focus on growth and operations instead of paperwork.

Company size
501-1,000
Company stage
Series B
Total funding
$62M
Headquarters
Singapore, Singapore
Founded
2017

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