Business Process Management Intern

Sleek · Singapore, Singapore · Full-time · Posted 2026-10-08

Workplace: on_site

Department: Operations

Description

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs. We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space. We operate across 3 business segments:

Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with ~5% market share of all new business incorporations
Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service
FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses Sleek launched in 2017 and now has around 17,500 customers across our offices in Singapore, Hong Kong, Australia and the UK.

We have around 600 staff with an intact startup mindset. We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years. Sleek has been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia.

Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Asia Pacific.

Requirements

Mission of the role:

Help the Global COO office's BPM team make Sleek's operations faster and more reliable by using AI tools (Claude, ChatGPT, Gemini, Replit) to prototype automations, streamline SOPs and turn customer/operational data into systemic fixes that lift customer experience across SG, HK, AU and UK.

Key outcomes in the first 6–12 months:

Ship 2–3 AI-built prototypes or automations (e.g. via Claude/Replit) that remove repetitive manual work for Ops/CX teams, with time saved measured.
Refresh or create SOPs and knowledge-base articles for priority processes, AI-augmented and adopted by the relevant teams.
Support Continuous Improvement & Audit: analyse bad CSATs and escalations each week and propose root-cause, systemic fixes.
Clean and organise key operational datasets (e.g. Zendesk/CSAT) so they are reliable and dashboard-ready. Outcome 5: Own one cross-functional project end-to-end, including training materials and change management across at least two markets.

Must-have experience:

Final-year student or recent graduate (Bachelor's degree and above).
Hands-on use of AI tools (ChatGPT, Claude, Gemini), with at least one example of something built, automated or analysed with them.
Comfortable with data analysis in Excel/Google Sheets.
Must be able to commit to a full-time, 6-month internship (40 hours/week).
Nice to have: Replit / low-code / no-code, basic Python or SQL, Tableau, process mapping

Must-have attributes:

Ownership
Calm under pressure
Structured and independent thinking
Outcome-oriented
Clear communication, both verbal and written
Builder's mindset: curious, experiments with new tech to solve problems
Highly collaborative across teams and countries

Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:
Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.
Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.
Structured Thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.

The interview process:
The successful candidate will participate in the following interview stages.

TA Screen/One way video interview: Initial screening conducted by TA or a one way video interview to review background and key requirements.

Technical Interview: A ~45 minute interview conducted by the Hiring Manager

Soft Skills interview: A ~15 - 30 minute conducted by a member of the Leadership Team

Reference Verification: Prior to final offer confirmation, we will conduct one professional reference check with your recent direct manager or supervisor. To keep the process moving smoothly, this step may be initiated during the final interview stages.

Requirement for background screening Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. This may include using external vendors to verify:

Your education
Any criminal history
Any political exposure
Any bankruptcy or adverse credit history We will ask for your consent before conducting these checks. Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates, found at Sleek.com.

Benefits

Some other great things about working at Sleek

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment.

Flexibility: You’ll be able to work from home 3 days per week. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year

Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy.

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Apply at Sleek

About the company

Sleek provides back-office services for UK entrepreneurs and business owners. It handles tasks like company incorporation, accounting, tax filing, and compliance, allowing clients to run their core activities while Sleek takes care of administrative work. The product works through online tools and a subscription model, with monthly or annual fees for access to its suite of services and ongoing support. Sleek differentiates itself by leveraging the UK presence (Leeds, Manchester, London) and being part of the Singapore-based Sleek Tech Group to offer a networked, reliable service that covers a broad range of back-office needs. The company’s goal is to simplify business administration so clients can focus on growth and operations instead of paperwork.

Company Size

501-1,000

Company Stage

Series B

Total Funding

$62M

Headquarters

Singapore, Singapore

Founded

2017

Get referred to Sleek

See people who can refer or advise you

Simplify's Take

What believers are saying

September 2026 site updates show active UK pricing, SEIS/EIS, and crypto-accounting expansion.
Sleek keeps hiring for Australia and AI systems, signaling demand and product investment.
The company operates across Singapore, Hong Kong, the UK, and Australia, widening customer reach.

What critics are saying

HMRC and Companies House rule changes can erase margins and trigger client churn quickly.
Osome and local accountants undercut Sleek's pricing, compressing retention across the UK.
ACSP or regulatory failures revoke trust, freeze onboarding, and threaten the platform's core business.

What makes Sleek unique

September 2026 Sleek sells fixed-fee accounting, incorporation, and compliance across four markets.
Sleek holds Companies House ACSP registration, AP012971, strengthening UK onboarding trust.
Sleek markets AI-powered back-office workflows, bundling Xero, payroll, tax, and filings.

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Benefits

Remote Work Options
Flexible Work Hours
Paid Vacation
Paid Holidays
Wellness Program
Home Office Stipend

Growth & Insights and Company News

Headcount

6 month growth

1 year growth

2 year growth

Hubbis

Aug 20th, 2026

Keenai challenges fragmented wealth management with launch of institutional-grade, all-in-one platform.

Keenai challenges fragmented wealth management with launch of institutional-grade, all-in-one platform. Keenai Global has announced the launch of its new platform for the Singapore wealth market. Keenai Wealth is a groundbreaking ecosystem that gives accredited investors and their advisers a single account for public markets, private funds, private credit, and insurance. The platform launches with five ecosystem partners. Keenai is built in partnership with Lighthouse Canton, a Singapore-headquartered, global investment institution managing over US$6 billion for institutional and private clients. All regulated activity on the platform is carried out by Lighthouse Canton Pte Ltd, which holds a Capital Markets Services Licence from the Monetary Authority of Singapore. Currently, accredited investors face a highly fragmented wealth management landscape, holding different asset classes with different institutions - or something even simply on a spreadsheet. Neither investor nor the adviser have a holistic view. Keenai Wealth has been designed to address this situation. Built by FinTech veterans, Keenai Wealth provides accredited investors with a segregated account for all their investments, underpinned by the company's "tech-led, human-empowered" approach. By unifying previously fragmented financial services, and drawing on Lighthouse Canton's expertise, Keenai Wealth offers seamless access to global public markets, private funds, private credit and insurance solutions. Crucially, with Keenai Wealth investment consultants are able to see the same holistic view as their clients. Keenai Wealth empowers accredited investors in Singapore with institutional-grade control, incorporating essential insurance and legacy management solutions into the core investment relationship. By consolidating all facets of wealth, from growth-focused liquid assets to legacy preservation, Keenai Wealth ensures every allocation and protection strategy is managed with the precision required to build an enduring financial legacy. Shilpi Chowdhary, Founder & Group Chief Executive Officer of Lighthouse Canton and Keenai Global explained: "Today, wealthy individuals and their advisers are held back by systems that were never designed to manage a client's wealth holistically. They neither bring all the information together in one place, nor make the products easily accessible. Keenai Wealth was built to change that by empowering investors to ensure their capital works harder across the entire financial picture." Keenai Wealth brings together some of the leading players in Singapore's finance industry to deliver holistic financial well-being to accredited investors. In particular, Keenai Wealth has partnered with Fullerton Fund Management. As two Singapore-headquartered organisations, both companies are aligned in their mission to strengthen local capital markets by offering SGD-denominated investment strategies. The partnership offers accredited investors a critical tool for asset-liability matching, mitigating foreign currency exposure and optimizing portfolio stability. This strategic focus provides clients with deeper access to high-quality managed solutions while actively supporting the growth of Singapore's domestic investment environment. Keenai Wealth has also partnered with Poni, a MAS-licensed Financial Adviser under Huize Holding Limited, to move insurance beyond a reactive expense into a strategic component of a client's capital stack. By integrating Poni's AI-native advisory and InsurTech capabilities, Keenai Wealth allows accredited investors to manage premiums as active capital alongside their investment portfolios. This creates a powerful legacy management architecture where protection is not siloed, but dynamically linked to a client's evolving wealth. Other launch partners include leading global financial platform Airwallex. A natural partner for Keenai, Airwallex brings the experience of a Singapore-based global FinTech that has built an integrated platform to help businesses move, manage and grow money, supporting Keenai's ambition to create a more connected financial services ecosystem. Sleek has also partnered with Keenai to offer their clients access to cash management solutions. This reflects Keenai Wealth's focus on empowering Singapore's entrepreneur and business communities. KoverNow has partnered with Keenai to put together a holistic suite of offerings for clients, catering to both their wealth management and specialized insurance needs. Together, these partnerships demonstrate the breadth and flexibility of the ecosystem created by Keenai, allowing the company to meet and anticipate evolving client needs with the best solutions. Details of other partnerships within the Keenai Wealth ecosystem will be announced in the coming months. Commenting on the launch, Varun Mittal, Country Head for Singapore at Keenai Global, said, "Modern wealth management is often unwieldy and fragmented, spanning multiple asset classes, jurisdictions and client expectations. Keenai Wealth, through Lighthouse Canton, marks a significant step forward for the industry, creating an integrated ecosystem of leading financial services firms to help investors navigate this complexity with greater clarity, efficiency and insight." Arnold Chan, General Manager, Asia-Pacific at Airwallex, said, "We're excited to partner with Keenai as it builds a more connected financial ecosystem for investors and advisers in Singapore. We share Keenai's ambition to make financial services simpler and more seamless, and look forward to supporting that ambition with Airwallex's global financial infrastructure as the partnership grows." Mark Yuen, Chief Business Development Officer of Fullerton Fund Management, said: "Fullerton is excited to be Keenai Wealth's go-to SGD investing solutions provider. By prioritising SGD-denominated investment strategies, this partnership gives accredited investors a critical tool for asset-liability matching, helping to mitigate foreign currency exposure and optimise portfolio stability. It provides clients with curated access to a suite of high-quality SGD solutions managed by Fullerton." Cassandra Wee, Managing Director, Poni Insurtech Singapore, and Executive Director & CEO, Poni Financial Advisory, said: "Insurance is too often treated as a standalone purchase when, for affluent families, it should be part of a coordinated strategy for protection, liquidity and succession. By integrating Poni's technology-enabled advisory capabilities with Keenai Wealth's portfolio view, clients can see how insurance fits alongside investments and long-term legacy goals, particularly where assets and beneficiaries span multiple jurisdictions." Simon Fiquet, Chief Revenue Officer at Sleek, said, "Keenai Wealth can add great value to Sleek's numerous investor clients looking for a comprehensive, secure platform to manage their financial investments in Singapore. Through our exclusive partnership they'll benefit from VIP onboarding with a dedicated Account Manager and a priority allocation to limited access Treasury funds." Stephan Kaiser, CEO of KoverNow, said, "As AI reshapes the digital wealth landscape, our target customer segments in the affluent and emerging high-net-worth space have become increasingly sophisticated. Just like Keenai Wealth makes investing in and protecting financial assets more efficient, KoverNow applies the same simplicity to physical assets. Our customers enjoy using our digital vault to track collectibles' market values, making it easy to protect these items."

Fintech News Network

Jun 10th, 2025

Sleek Raises US$23M in Series B to Expand Digital Corporate Services

Sleek raises US$23M in Series B to expand digital corporate services.

Tech in Asia

Jun 10th, 2025

Sleek raises $23M in Series B funding

SG fintech firm Sleek has secured $23 million in a Series B funding round led by Ellerston Capital, with participation from Money Forward. Founded in 2017, Sleek offers digital corporate services and plans to use the funds to enhance its technology and expand in Australia and the UK. The company serves over 16,000 SMEs in Singapore, Hong Kong, the UK, and Australia, and aims to address SME needs through strategic partnerships and integrated business solutions.

Tech in Asia

Sep 25th, 2024

Sleek secures $5m in debt financing, achieves profitability

The company will use the funds for its operations in Singapore, Hong Kong, Australia, and the UK.

NFTgators

Nov 17th, 2023

Web3 Social Platform Sleek Secures $5M Seed Round Backed by Binance and Others

Sleek has announced a $5 million seed round backed by Binance Labs, Shima Capital, Spartan Group, Symbolic Capital, Market Across and Big Brain Holdings.

Sleek

Business Process Management Intern

About the job