Lead Banquet Captain

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Lead Banquet Captain leads the entire banquet function to ensure proper execution and ensure guest satisfaction. As the Lead Banquet Captain, you will be the driving force behind unforgettable guest experiences, guiding banquet staff with confidence, orchestrating seamless event flow, and ensuring every detail exceeds expectations. You’ll take charge of setup, service, and breakdown for a wide range of events, lead by example on the floor, and collaborate closely with culinary and operations teams to deliver polished, high-quality service. This is a dynamic, hands-on lead role perfect for someone who thrives in fast-paced environments, loves elevating hospitality, and wants to play a key role in creating memorable moments for every guest.

This role pays an hourly rate of $18.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until February 5, 2027.

• Lead the setup, execution, and breakdown of both remote and stationary retail food/bar locations.
• Sets up and tends bar as required.
• Organizes and delegates tasks to staff before, during, and after retail & catering events.
• Assists Managers with Bar, Retail, and Catering Inventories.
• Take and pass alcoholic beverage service training.
• Reviews assigned banquet staff functions and banquet menus prior to the scheduled event.
• Conducts pre-banquet meetings with staff to ensure appearance and hygiene standards are being met, assign stations and partners, and review banquet event orders.
• Communicates with the Executive Chef/Kitchen Manager or event coordinator to ensure that all details have been planned for and met. Ensures that changes and further instructions are made in a timely manner.
• Ensures that appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events. Secure requisitions for those items not available in inventory.
• Checks room setup prior to event and meets with the executive chef to confirm quantities of food items and timing of food leaving the kitchen.
• Ensures proper handling of all equipment (i.e., china, glassware, silverware, linen, and props) and their proper storage after use.
• Conducts random audits during functions to evaluate food and service. Ensures that food is served at appropriate temperature, food is placed properly on the table, sufficient food is available, and upsell opportunities are met.
• Regularly reviews the banquet schedule for changes, the calendar of events, and special events.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

• High school diploma or general education degree (GED).
• 1-2 years related experience and/or training; or equivalent combination of education and experience.
• 6+ months leading banquets is preferred.
• Must meet state age requirements for handling alcoholic beverages.
• Strong communication skills and ability to lead large teams.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.