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Kaiser Permanente

Integrated healthcare provider and payer platform

Nursing Attendant

Nursing & Frontline Patient CarePosted on Nov 12
Full-timeDowney, CA, USANo salary listedIn-person

About the Job

Requirements

  • At least one year of experience as a Nursing Attendant in an acute hospital, skilled nursing, extended care, or convalescent care setting; current enrollment in an approved registered nurse or licensed vocational nurse program may substitute for one year of experience.
  • State certification as a Nursing Assistant, completion of a Nursing Attendant course, or current enrollment in an approved registered nurse or licensed vocational nurse program.
  • Basic Life Support.
  • Certified Nursing Assistant certification may be required by the Medical Center for some positions.
  • The position requires considerable walking and standing, moderate lifting, exposure to patient elements, and handling emergencies and patient incidents within the employee’s scope of competency.
  • Communicate clearly and concisely in a manner appropriate to the patient’s developmental stage.
  • Have full command of written and spoken English.
  • Complete Neonatal Resuscitation Modules 1–4 for Family Centered Care.

Responsibilities

  • Perform assigned patient-care functions under the direct supervision of a Registered Nurse or physician, within the legal scope of competency and established standards, policies, and procedures.
  • Uphold organizational policies, principles of responsibility, and applicable laws; comply with regulatory requirements and standards of practice.
  • Use communication strategies, including chain of command and issue escalation, and collaborate with the Registered Nurse to identify and resolve problems.
  • Prioritize patient-care assignments, complete them, and notify the Registered Nurse when unable to do so.
  • Correctly identify patients and scheduled procedures, perform assigned patient-care activities with consideration for age-related needs, and report unusual findings or sudden changes to the Registered Nurse.
  • Collect and promptly provide information to the Registered Nurse that may assist with revising the plan of care; discuss discharge barriers with the Registered Nurse and take directed interventions.
  • Keep healthcare team members informed about patient responses to interventions within the employee’s scope of competency.
  • Document performed activities completely, legibly, with dates and signatures, and within the scope of competency.
  • Apply standard precautions and maintain a safe environment for self and others; complete departmental competency validation during probation and on an ongoing basis.
  • Transport patients, equipment, supplies, and specimens throughout the medical center using proper body mechanics.
  • Participate in departmental performance-improvement activities, including planning, measuring, monitoring, assessing, and improving; use computer systems effectively and efficiently.
  • Follow applicable customer-service standards, listen to patients and members, take responsibility within scope to address concerns, and assist dissatisfied members in resolving issues.
  • Promptly answer call lights, alarms, and patient requests; provide patients and significant others with information within the employee’s scope of competency and under the Registered Nurse’s direction.
  • Maintain and protect patient confidentiality, and keep the work environment clean, orderly, and functional.
  • Attend mandatory meetings and in-services, attend at least 50% of staff meetings, and participate in departmental professional development, subject to per-diem variations.
  • Participate in assessing current and future unit learning needs and developing the annual educational plan; stay informed about unit activities and recommend changes.
  • Follow the Regional Attendance Policy, report promptly to the assigned area and be available for shift report at the start of the shift, and minimize personal phone-call time.
  • Organize work to minimize overtime, identify and assist with systems improvements, and use payroll and non-payroll resources effectively.

Desired Qualifications

  • Some positions may require bilingual Spanish on a position-by-position basis.
  • May be expected to float to other areas within the employee’s scope of competency.
  • Willingness to be trained on computer systems.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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