Food Runner

Job Description

Binchotan Bar & Grille is where fireside cooking meets modern flair. At Fairmont Orchid’s hottest new restaurant guests explore the long-running creative culinary exchange between Hawai’i and Japan at our Traditional northern Japanese grill utilizing centuries-old practices of robatayaki: fireside cooking, grilled to perfection. Originating from Hokkaidō, Japan, robatayaki reflects the seafaring lifestyle: seasoned fishermen grilling up their fresh catch over the irori, or glowing white coals, served sizzling hot.

What you will be doing:

• Provide unique dining experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
• Ensure a positive first impression of the restaurant for our guests through detailed cleanliness, set-up and ambiance control.
• Distribution and delivery of guest’s food orders out onto the service floor and serving them at their tables to the correct guest
• Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features
• Assist servers in proper garnishing of all menu items ordered
• Maintain cleanliness of all chinaware. Monitor quality and consistency of all menu items being served
• Maintain clean and orderly condition of the service line station.
• Daily requisition of all food condiments and to ensure adequate stock levels of all necessary dishware, linen and condiments for daily service operations
• Try to remember individual patron’s names and their preferences to extend a personalized service
• Ensure that all food & beverage are served according to service standard
• Perform opening/closing side duties as assigned and set all tables according to standards and procedures
• Assist other Food & Beverage outlets with their operations during peak times or when required
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Be well versed in hotel fire & life safety/emergency procedures
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

Qualifications

Your experience and skills include:

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Good reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Ability to work cohesively and collaboratively as part of a team
• Detailed & service oriented with an eye for detail to be self-motivated and energetic.
• Provide the necessary State and Federal Requirements to work in Food and Beverage (Tuberculosis Clearance)

Additional Information

Hourly Rate: $26.12 USD

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Your team and working environment: Join a collaborative team dedicated to delivering exceptional luxury experiences. You will work alongside passionate Heartists who support one another, anticipate guest needs, and bring our commitment to Make Special Happen to life every day.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities – throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific – as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotel that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness & dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award – winning Green Partnership Program. An exciting future awaits!

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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