Partner Solution Architect AI Business Process
Microsoft
Partner Solution Architect AI Business Process
Microsoft
Builds workplace software, PCs and cloud services
Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization—it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
With a vision to "Build and sell Microsoft AI, Cloud applications, services, and devices with partners, empowering people and organizations to achieve more," SME&C Channel Partner Sales (CPS) is responsible for driving revenue outcomes with partners through innovative solutions–at scale. The Global Channel Partner Sales team delivers SME&C growth and market share across AI Business Solutions, Cloud & AI Platforms, and Security within GPS by capturing total addressable market (TAM) and accelerating cloud growth at scale through our top Channel Sales partner. Our approach is grounded in Cloud Solution Provider acceleration, co-sell precision, and performance accountability—executed consistently across all solution areas and every stage of the MCEM Win Formula. We are committed to delivering on our segment and revenue accountabilities by aligning execution with measurable impact, fostering partner transformation, and enabling scalable, outcome-driven growth.
As a Partner Solution Architect for AI Business Process, you will be the deep technical expert that helps our Channel partners build, validate and scale AI-powered business solutions on Dynamics 365, Power Platform and Copilot Studio. You will shape each partner's technical strategy, guide them from architecture design through proof of concept to activation-ready offerings, and secure the first customer wins that prove those offerings in market. This opportunity will allow you to work at the forefront of agentic AI for business processes, develop deep partner and business acumen across the EMEA channel, and grow your technical leadership by influencing partner CXOs and engineering teams.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
As a Partner Solution Architect (PSA), you will serve as the deep technical SME to partners' technical teams and own the partner's technical strategy plan for AI Business Process. Your responsibilities include:
Guide Solution Development & Activation
Guide partners in turning successful architectures, proofs of concept and customer implementations into repeatable solution offerings, technical patterns and scalable delivery assets. Lead the development and activation of new or enhanced partner offerings across Dynamics 365, Power Platform and Copilot Studio that align with Microsoft Cloud priorities, ensuring solutions are robust, scalable, secure and tailored to evolving customer needs.
Empower Innovation
Run technical innovation workshops, tech briefings and envisioning sessions to build technical intensity across partner teams. Collaborate with engineering and product teams to accelerate adoption of emerging technologies such as agents in business processes.
Lead Agentic Business Process Transformation
Help partners identify, architect and build AI-powered and agentic business process solutions using Dynamics 365, Power Platform and Copilot Studio, translating customer business processes into secure, scalable and repeatable solution patterns.
Strategic Sales Enablement
Activate transformational deals by providing architectural guidance, resolving technical blockers and enhancing solution design, directly contributing to workload consumption and revenue impact. Partner with sales and partner teams on strategic opportunities, providing architecture leadership, removing technical blockers and guiding solution validation to accelerate customer decisions, deployment and consumption.
Champion Technical Excellence
Guide partners through architecture design sessions, proofs of concept and MVP builds, ensuring solutions follow Microsoft's Cloud and AI best practices and are optimized for performance, scalability and security.
Thought Leadership & Stakeholder Management
Build long-term engagements with strategic partners, influencing their adoption of Microsoft technologies and developing deep technical relationships with partner CXOs.
Partner Enablement & Business Acumen
Coach broader partner technical teams so pre-sales, deployment and consumption are embedded in solution development, and help partners meet specialization requirements and translate technical concepts into business value.
Required Qualifications
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field
Extensive experience in cloud/infrastructure technologies, information technology (IT) consulting/support, ERP systems architecture, and/or consulting
Additional or Preferred Qualifications
Exposure to channel partner ecosystem in South East Europe – Israel, Greece, Turkey etc.
Proven experience in solution architecture and partner enablement on Dynamics 365 (Sales, Customer Service, Contact Center) and Power Platform (Copilot Studio, Power Apps, Power Automate).
Demonstrated ability to lead technical innovation workshops, architecture reviews and build-to-consume engagements with partners, and confidence presenting to technical and executive audiences.
Technical certification in Dynamics 365, Power Platform or Azure.
Cloud Solution Architecture IC5 - The typical base pay range for this role across Greece is € 68,000.00 - € 144,100.00 per year. Certain roles may be eligible for benefits and other compensation.
Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/greece-corporate-pay.html
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Microsoft builds workplace software, operating systems and cloud infrastructure for consumers, businesses and government agencies, from small organizations to global enterprises. Microsoft 365 combines Word and Excel with Teams communication and Copilot AI features, while Windows runs PCs and Surface supplies the company's own computers. Azure rents computing capacity, storage and databases to build and run web applications. Microsoft also sells Xbox consoles and games, collecting revenue through software licenses, subscriptions, usage charges and product sales. Founded in 1975 by Bill Gates and Paul Allen, Microsoft is headquartered in Redmond, Washington.
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