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Service Corporation International

Provides funeral services, cemeteries, & cremation

Funeral Director/Embalmer

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeWoodstock, GA, USANo salary listedIn-person

About the Job

Requirements

  • Graduated from an accredited school or college of mortuary science.
  • Hold a current Funeral Director and Embalmer dual license in the state where practicing.
  • Have a valid state driver's license and acceptable driving record to operate company-owned vehicles.
  • Proficiently use databases in automated processes.
  • Proficiently use Microsoft Office.
  • Have professional written and verbal communication skills.
  • Have public speaking skills to influence and gain consensus.
  • Build professional and trusting business relationships.
  • Be able to push and pull up to 150 pounds on flat and inclined flooring or ramps.
  • Be available for services outside normal business hours, including nights and weekends as frequently necessary.
  • Work indoors and outdoors during all seasons and weather, wear professional business attire when in contact with families, and frequently sit or stand for up to six hours per day and climb stairs.

Responsibilities

  • Facilitate funeral arrangement discussions compassionately with the deceased's next of kin, and preside over visitation, funeral, and graveside services according to family wishes, company expectations, and applicable laws.
  • Ensure compliance with mortuary, health, and vital statistics regulations within the funeral establishment.
  • Receive or initiate calls to the deceased's next of kin; obtain or confirm deceased and family contact information; discuss needs, including languages; schedule arrangement appointments; and email appointment confirmations.
  • Perform removals or transfers when needed, care for the deceased respectfully, and update removal status in proprietary software.
  • Greet the next of kin, escort them to the meeting space, and facilitate arrangement conferences by assessing needs and summarizing desired outcomes.
  • Discuss available life insurance and benefits, including veteran benefits, and promote funeral, cemetery, and crematory services and merchandise, including catering, flowers, music, and memorial products.
  • Transition arrangement conferences to a Funeral Services Counselor or Advisor to present cemetery property and merchandise options, pricing, and contracts; perform those responsibilities when that role is absent.
  • Review and authorize merchandise and service contract revisions.
  • Confirm authorization to proceed with service arrangements and preside as master of ceremonies for visitation, funeral, and graveside services in a professional, organized, and caring manner consistent with company standards.
  • Attend graveside services included in the purchase agreement and be present when the casket is placed in a grave, crypt, or burial vault; verify personal belongings are removed from the deceased before burial as arranged.
  • Visually inspect the deceased; adjust casket dressing, attire, or makeup; and communicate concerns to preparation staff.
  • Inspect visitation, funeral, and graveside arrangements against contractual terms and next-of-kin expectations, initiate corrective action as appropriate, and provide instruction or guidance to services team members when needed.
  • Interact with families to fulfill death care requests and obtain leads for pre-need services.
  • Plan events, including resource planning and ordering music, flowers, or catering; produce memorial products by scanning photos, ordering memorabilia or stationery, creating electronic presentations, writing obituaries, and creating online memorials.
  • Prepare event rooms before events by setting up chairs, tables, flowers, guest books, and décor; clean and store items afterward, identify property needing repair, and deliver family memorabilia to homes.
  • Perform attendant duties when needed, including parking lot attendant, driver, usher, pallbearer, or courier.
  • Attend community or charity events when needed to represent and promote the location or market.
  • When responsible for embalming, verify identification and embalming authorization; clean and embalm bodies in accordance with company procedures and hazardous-waste requirements; perform restorations, hair styling, cosmetics, dressing, and other preparation of human remains.
  • Verify the casket and lining against the contract, dress the casket, lay the deceased, and update status in proprietary software.
  • Maintain the preparation room, clean soiled equipment, dispose of hazardous waste properly, promote a safe work environment, and inventory and reorder supplies.
  • Comply with applicable regulations, policies, and procedures; collaborate with peers or a manager for assistance and guidance; discuss assignments, expectations, priorities, and deadlines; seek guidance and coaching; notify the manager when workload is light; volunteer for additional work; and adapt to new work structures, processes, requirements, or cultures.
  • Complete additional responsibilities as requested or assigned.

Desired Qualifications

  • Industry experience is preferred.

About the Company

Service Corporation International

Provides funeral services, cemeteries, & cremation

SCI is the leading provider of death care products and services in North America, operating funeral homes and cemeteries under the Dignity Memorial brand. It offers end-of-life services such as funeral planning, cremation, and cemetery property and services, delivering a consistent experience under Dignity Memorial. Its large, geographically diverse footprint with a mix of standalone and combined funeral-home/cemetery locations gives broad access and a standardized service offering. Its goal is to serve families with comprehensive, value-based death care and maintain market leadership in North America.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Houston, TX
Founded
1962

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