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Smile Brands

Affiliates dental offices to deliver care

Dental Office Manager

Clinical Support & Patient AdministrationUpdated on Nov 10
Full-timeBellingham, WA, USA$80.2k - $82k /yrIn-person

About the Job

Requirements

  • Dental office leadership experience or senior dental front office experience.
  • A strong understanding of treatment planning, insurance benefits, and case acceptance processes.
  • The ability to lead, coach, and motivate a team in a fast-paced environment.
  • Knowledge of dental terminology, procedures, and patient communication.
  • The ability to balance multiple priorities while maintaining attention to detail.

Responsibilities

  • Oversee day-to-day front and back office operations, ensuring smooth patient flow and exceptional patient experiences.
  • Provide leadership to the front office team, including treatment coordination support and coaching for case acceptance.
  • Guide and support team members in meeting daily and monthly practice goals.
  • Ensure accurate scheduling, collections, receivables, and cost management.
  • Oversee treatment planning workflows and partner with the clinical team on financial presentations.
  • Lead staff training on patient experience, compliance, and office protocols.
  • Foster a positive, inclusive, and collaborative team culture that supports high-quality care.
  • Maintain office organization, performance metrics, and alignment with Smile Brands policies.

About the Company

Smile Brands

Affiliates dental offices to deliver care

Smile Brands runs a large network of dental care offices by affiliating with independent dental practices. It provides these offices with support services, branding, operations, marketing, purchasing power, and centralized resources so they can manage and grow their practices while delivering dental care to patients. Revenue comes from patient fees and fees related to affiliations. The company differentiates itself through its extensive network of nearly 700 affiliated offices across 30 states, strong scale, and a commitment to social impact via the Smiles for Everyone Foundation, which offers free dental care to underserved communities. The goal is to improve access to quality dental care by enabling independent practices to operate more efficiently and expand their reach, while giving back to communities through charitable programs.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Irvine, CA
Founded
2005

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