SAIC

Technology integrator delivering defense IT solutions

Cloud Configuration Management Specialist

IT OperationsConfirmed live in the last 24 hours

Full-timeScott AFB, IL, USANo salary listed

About the Job

Requirements

A BA or BS is required.
At least 10 years of experience is required.
An active Department of Defense Secret clearance is required.
At least one IAT Level II certification is required: Security+, CECCNA-Security, CySA+, GICSP, GSEC, CND, or SSCP.
AWS Cloud Practitioner Computing Environment certification (Course CLF-C02) is required.
Experience interacting with clients, providing cloud support, and making recommendations based on client needs is required.
Exposure to CloudFormation templates is required.
Experience applying configuration management to cloud environments is required.
Experience supporting Department of Defense programs is required.
Experience using configuration management tools for complex projects is required.
Knowledge of systems engineering processes and milestones is required.
Ability to develop engineering design and change artifacts to facilitate configuration management processes is required.
Experience organizing technical knowledge bases is required.
Understanding of standardized documentation, including standardizing existing documentation to meet customer requirements, is required.
Experience proactively identifying and resolving operational, tooling, and process inefficiencies is required.
Experience working with backlogs, backlog grooming, and managing backlog priorities is required.
In-depth understanding of deploying various systems to AWS using both cloud and non-native services is required.
Comfort discussing AWS services available in GovCloud is required.
Ability to interact with high-level customers and participate in collaboration, design, implementation, and project planning is required.
Experience with sprint cycles and sprint planning is required.

Responsibilities

Implement configuration management processes and procedures according to the Enterprise Configuration Management SOP.
Review released engineering change requests and data to ensure adherence to configuration management procedures and policies.
Work Monday through Friday during normal business hours; provide after-hours and weekend support during planned or emergency events as required.

Desired Qualifications

An MA or MS is desired.
Experience working in a managed service environment with customer-facing applications and support is desired.
Understanding of scripting languages and the ability to review code and merge requests is desired.
Ensuring customer requirements are implemented and reviewing changes for compliance with policies is desired.
Understanding of infrastructure as code is desired.
Understanding of DevOps tools such as GitLab and Artifactory is desired.
Familiarity with Agile, Scrum, SAFe, or other modern software development methods and practices is desired.
Ability to analyze information required for developing or updating policy, procedure, and form documentation is desired.
Experience working with team members to improve user experience, including design and user interface, refine content, and create visuals and diagrams for technical support content is desired.
Experience working in a fast-paced environment while managing configuration management expectations for simultaneous projects is desired.

SAIC is seeking a Cloud Configuration Management Specialist to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command’s infrastructure, systems, and applications. This support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6).

The successful candidate will be responsible for the IT Service Management (ITSM) Configuration Management process to identify, track, and manage the baseline Configuration Items (CIs) in an enterprise environment through their lifecycle for the Cloud team.

Responsibilities:

Experience with applying configuration management to cloud environments
Experience with supporting DoD programs
Experience with using configuration management tools for complex projects
Knowledge of systems engineering processes and milestones
Ability to develop engineering design and change artifacts to facilities configuration management processes
Experience organizing technical knowledge bases
Understanding standardized documentation, including establishing standardizing existing documentation to meet customer requirements
Proactively identify and resolve operational, tooling and process inefficiencies
Work experience with backlogs, backlog grooming, and managing backlog priorities
Implement the configuration management processes and procedures according to the Enterprise Configuration Management SOP
Review released engineering change requests and data to ensure adherence to configuration management procedures and policies
In depth understanding of and experience with, deployments of various systems to AWS utilizing both Cloud and nonnative services
Applicant should be comfortable talking to AWS services available in GovCloud
Ability to interact with high level customers and involved in collaboration, design, implementation, and involvement of project planning
Experience with sprint cycles and sprint planning

This position is for Monday through Friday, normal business hours. However, employee may be required to provide after-hours and weekend support during planned or emergency events.

Required Qualifications:

BA/BS
Ten (10) years or more experience
Active DoD Secret Clearance
Must have at least one of these IAT Level II certifications: Security+, CECCNA-Security, CySA+ **, GICSP, GSEC, CND, SSCP
Computing Environment (CE) certification AWS Cloud Practitioner ( Course CLF-C02)
Interacting with clients, providing cloud support, and making recommendations based on client needs
Exposure to cloud formation templates

Desired Qualifications:

MA/MS
Experience working in a managed service environment with customer facing applications and support
Understanding of scripting languages, ability to review code and merge requests
Ensures that customer requirements are implemented and reviews change to ensure compliance with policies
Understanding of: Infrastructure as code
Understanding of Devops tools, Gitlab, Artifactory, etc.
Agile, Scrum, SAFe or other modern software development methods/practices
Analyze information required for the development or update of policy, procedure and form documentation
Experience in working with team members to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content
Experience working in a high paced environment, managing CM expectations for simultaneous projects

About the Company

SAIC

Technology integrator delivering defense IT solutions

SAIC is a technology integrator that supports the U.S. government with engineering and IT services for defense, space, and intelligence missions. Its offerings include integrating complex systems, software, data analytics, cybersecurity, and digital engineering to help national security programs run smoothly. The company operates by combining technical expertise with large-scale government contracts, delivering end-to-end solutions from planning and development to deployment and support. Unlike many firms that focus on a single product, SAIC differentiates itself through a long history of government work, its origins as an employee-owned company, and its growth through strategic acquisitions to broaden capabilities in digital engineering, mission IT, and related services. SAIC’s goal is to enable national defense and intelligence operations by providing the technology and services needed to design, build, and maintain critical systems at scale.

Company size: 10,001+
Company stage: IPO
Headquarters: Reston, VA
Founded: 1969

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