Samaritan Daytop Village

New York nonprofit for treatment and housing

Office Manager

Administrative SupportPosted on Nov 5

Full-timeStaten Island, NY, USA$28.57 - $30.21 /hr

About the Job

Requirements

A high school diploma or equivalent is required.
At least five years of proven experience as an Office Manager, Administrative Assistant, or in another related clerical role within a clinic setting is required.
Hands-on experience with office machines, such as printers and fax machines, is required.
Computer literacy, including proficiency in Microsoft Office Suite and electronic health records, is required.
Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds is required.
Time-management skills and the ability to multitask and prioritize work are required.
The ability to work independently with little supervision is required.
Attention to detail and the ability to identify and resolve issues in a timely manner are required.
Interpersonal skills and the ability to supervise, coach, mentor, develop, train, and teach staff are required.

Responsibilities

Direct and coordinate the clinic front end's daily operations, including workflow and the direct supervision, training, and mentoring of secretarial and clerical support staff.
Screen incoming telephone calls and handle requests regarding scheduling and patient information.
Oversee staff members obtaining patient histories during patients' initial clinic visits.
Ensure complete billing information is obtained from each patient.
Greet incoming patients and refer them to the appropriate person.
Maintain a calendar for clinic staff to ensure timely and accurate scheduling of patient appointments.
Review, log, sort, and compile pertinent information to prepare and send routine correspondence, memos, documents, and reports as directed.
Handle confidential matters as requested by the Program Director.
Ensure clinic patient files are maintained, updated, completed, and readily accessible.

Overview

Office Manager

Healthcare staff can work anywhere….The BEST work with US!

$28.57-$30.21 per hour

A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area.

Samaritan Daytop Village, serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ.

The Role

Under general direction of the Program Director, the Office Manager is responsible for directing and coordinating the general administrative functions of the secretarial/clerical support staff and ensuring smooth and efficient operation of the front end of the Clinic. In addition, the incumbent in this position performs a variety of secretarial, clerical and administrative tasks. This work is carried out in support of the mission and goals of Samaritan Daytop Village.

Responsibilities

What You Will Do

Directs and coordinates daily operations of front end of Clinic, including flow of work and direct supervision, training and mentoring of secretarial/clerical support staff.
Screens incoming telephone calls and handles requests regarding scheduling and/or patient information.
Oversees staff obtaining patient history on initial visit to Clinic.
Ensures complete billing information is obtained from each patient.
Greets incoming patients and refers them to appropriate person.
Maintains a calendar for Clinic staff to ensure timely and accurate scheduling of patient appointments.
Reviews, logs, sorts, and compiles pertinent information in order to prepare and send out routine correspondence, memos, documents, and reports as directed.
Handles confidential matters as requested by Program Director.
Ensures that Clinic patient files are maintained, updated, completed and that information is easily accessible.

Qualifications

Who You Will Be

High School diploma or equivalency.
At least Five (5) years' proven experience as an Office Manager or Administrative Assistant or other related clerical roles within a Clinic setting.
Hands on experience with office machines (e.g. printers, fax machines, etc)
Computer literacy including proficiency in Microsoft Office Suite and EHR.
Experience working directly with people from diverse racial, ethnic and socioeconomic backgrounds.
Ability to display a positive attitude and demeanor personally and professionally.
Excellent time management skills ability to multi-task and prioritize work.
Ability to work independently with little supervision.
Attention to detail and ability to identify and resolve issues in a timely manner.
Evidence of excellent interpersonal skills; ability to supervise, coach, mentor, develop, train and teach staff.

#li-onsite

About the Company

Samaritan Daytop Village

New York nonprofit for treatment and housing

Samaritan Daytop Village is a nonprofit agency that combines behavioral healthcare with housing support across New York City, Long Island and the Hudson Valley. Its treatment programs address addiction and mental illness through residential stays, outpatient care and medication-assisted treatment. Veterans and mothers with children receive tailored services, while peer recovery centers connect people with community support. Housing ranges from emergency shelter to permanent supportive homes, alongside case management and help finding work. The agency grew from a Queens counseling clinic opened in 1960 and has its administrative headquarters in Briarwood, New York.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Briarwood, NY
Founded: 1960

Recently Posted Jobs

Explore more opportunities at Samaritan Daytop Village

See more jobs