Assistant Event Sales Manager

JOB SUMMARY

The Assistant Event Sales Manager is responsible for developing and implementing sales strategies to increase revenue for events and functions within the hotel. This position involves building relationships with clients, partners, event planners, suppliers, etc.   To identify new business opportunities, convert clients to hotel supporters, support Marriott Bonvoy membership, secure buy-out and meeting opportunities supporting various F&B outlets and the Courtyard. To foster good working relations internally to ensure successful event planning, organization, and implementation.  The candidate should possess excellent communication, organizational, and interpersonal skills, along with a keen eye for detail and a strong ability to multi-task.

DUTIES AND RESPONSIBILITIES

• Identifies both F&B and catering opportunities to achieve personal and property revenue goals.
• Focuses on our F&B outlets and the Courtyard’s unique selling points with a good understanding of overall market, competitors’ strengths and weaknesses, pricing, economic trends, etc. to be able to position our products and services versus the competing establishments.
• Plan, plot event demand periods, focus on lead generation for future months and conversion.  Build pipeline of events from new leads, past clients, corporate clients, associations, event planners, PCOs/DMCs, referral business. 
• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, issues and concerns, to offer the best available options.
• Closes the best opportunities for the property based on market conditions and property needs.
• Qualify and reply leads within the same day or within 24 hours with follow thru and proposal. 
• Tap new business opportunities, new markets, new channels, establish new business relations to grow account/ client base.
• To support and handle meetings and events for residential groups.     

Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS 

• Preferably with a background in hospitality, sales, business administration or a related field

• 1–3 years of sales experience in hospitality, events, tourism or a related customer-facing industry

• Strong communication and interpersonal skills, with the ability to build rapport and influence clients across all levels