Patient Journey Partner - Specialist Representative, Ophthalmology

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

For over 60 years, Roche has been guided by a profound vision: to transform healthcare and deliver life-changing treatments to patients who need them most.

As part of our commitment to addressing high unmet medical needs, our current and future focus in Ophthalmology  continues to expand to meet high unmet vision needs for patients. Leading with bold moves, while grounded in science and experience, our focus is on turning scientific breakthroughs into better outcomes for patients, healthcare systems, and society.

To help us achieve this vision, we are looking for an experienced Ophthalmology specialist representative to join our dynamic team. If you have a proven track record working in the pharmaceutical industry and a passion for Ophthalmology, then we want you to be a part of our success story.

• Pharma Specialist Sales Rep role for Ophthalmology portfolio
• Covering central NSW including Newcastle and Tamworth
• 18 Months Max Term contract role

As a Ophthalmology Patient Journey Partner (PJP), you will play a pivotal role in promoting our exciting portfolio of Ophthalmology  treatments to healthcare professionals. You will be responsible for building and maintaining strong relationships with key ophthalmology  stakeholders, including Ophthalmologists, and other respective healthcare professionals/practice staff, to create meaningful solutions that improve patient outcomes.

What you will be working on:

You will independently meet territory metrics and targets, showing resilience and confidence when challenging Healthcare Professionals (HCPs). You will work with your team to advance customers through the adoption ladder and accelerate market growth to meet our patient-focused goals. Responsibilities include but are not limited to:

• Drive adoption of our Ophthalmology  products with healthcare providers.
• Develop and execute account and  territory plans to maximise opportunities that create value for our stakeholders and for Roche to and meet our goals
• Build strong, long-term relationships with ophthalmologists and other healthcare professionals
• Meet customer engagement metrics to optimise communication channels ensuring regular engagement with target customers through face to face meetings, virtual calls, dinner presentation meetings, clinic/practice luncheons and participation in industry events
• Provide expert knowledge on the clinical data and benefits of our treatment
• Collaborate internally with cross-functional teams (marketing, medical etc)  to drive business growth and great customer experience
• Monitor and analyse territory performance, market trends and competitor activity to adjust strategies/tactics to improve outcomes
• Gather valuable insights from customers and effectively communicate them to the internal team to help validate and define our strategic initiatives.
• Adhere to company policies and industry regulations, maintaining the highest standards of professionalism and ethics.

Who you are:

You are someone who demonstrates a passion for patient outcomes, enterprise-level thinking, and an entrepreneurial mindset with an excellent understanding of the pharmaceutical industry.

You have:

• 5+ years or equivalent level of experience as a specialist pharmaceutical representative or in similar capacity
• In-depth knowledge of the healthcare system and the role of multiple stakeholders within Ophthalmology area
• Bachelor’s degree (or relevant diploma) in Life Sciences, Business, or a related field (essential).
• Significant experience and knowledge in the Ophthalmology landscape (and a demonstration of previous strong learning agility), including treatments and clinical data in this therapeutic area (desirable)
• Ability to prioritise and manage external stakeholder requests, especially when the value of the engagement or initiative is not clearly defined or aligned with Roche's objectives.
• Valid driver’s licence and willingness to travel within (and at times, outside) the assigned territory.

You are excellent at communication, relationship-building, and stakeholder engagement, showcasing exceptional partnering capabilities and the ability to exceed expectations. 

You are able to maintain integrity and a positive, self-directed, collaborative approach while leveraging networks, taking calculated risks, and acting decisively on opportunities.

This Sydney-field-based 18 Months Max-Term contract role will cover Central NSW including Newcastle and Tamworth. Having a valid driving license and the full eligibility to live and work in Australia is necessary as visa and/or relocation support is not available for this role.

We do not accept any unsolicited resumes or enquiries from recruitment agencies. Roche has a dedicated in-house Talent Acquisition team.

What we offer

Roche offers rewarding growth opportunities, a competitive remuneration package and a collaborative culture where people are united in purpose and will stretch you to be brave, speak up and think differently. Feel empowered to deliver meaningful outcomes, supported by accessible and inspiring leaders. 

Roche encourages a high-performance culture where you are empowered and trusted to make decisions. We strive for excellence and extraordinary results and take a genuine interest in our people and their well-being, and our patients.

Take pride in knowing you can make a difference to millions of patients worldwide in developing diagnostics and treatments for oncology, neuroscience, inflammation, immunology, ophthalmology, rare diseases, respiratory disease and diabetes.

We are committed to providing an inclusive, safe, secure and healthy workplace, and to minimise any such impacts to our employees, customers and the community. We welcome applications from all people and encourage you to advise of any individual circumstances that may require consideration.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.