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TD Synnex

Supplies computers and software to IT resellers

Inside Sales Representative SMB

Account ManagementConfirmed live in the last 24 hours
Full-timeChessy, FranceNo salary listed

About the Job

Requirements

  • Have initial experience in telephone-based customer relations.
  • Have initial experience independently managing a customer portfolio.
  • Be able to use commercial IT tools.
  • Be able to develop a customer portfolio.
  • Have strong telephone communication skills and communicate effectively in writing and verbally.
  • Be comfortable using English; English proficiency is described as an advantage in the international environment.
  • Be comfortable working in an open-plan office.
  • Demonstrate prioritization, adaptability, and analytical decision-making skills.

Responsibilities

  • Serve as the primary sales contact for partners and build lasting relationships based on trust.
  • Manage accounts in collaboration with field sales representatives, maintain customer satisfaction, and develop new sales opportunities.
  • Grow revenue from a defined portfolio of SMB partners.
  • Provide accurate and timely quotes, highlighting TD SYNNEX's benefits and value proposition.
  • Retain and grow the existing customer portfolio, manage the sales pipeline in the customer relationship management system, and provide personalized follow-up.
  • Reactivate dormant customer accounts, handle incoming calls, and present TD SYNNEX's portfolio.
  • Schedule outbound calls to prospective customers to generate sales opportunities and meet monthly and quarterly revenue and margin targets.
  • Build effective relationships with customers and internal contacts to provide, sell, and negotiate information about products, special offers, and promotions.
  • Update the customer relationship management system to maximize sales opportunities.

Desired Qualifications

  • Previous experience in telephone-based customer relations.
  • Previous experience independently managing a customer portfolio.
  • English proficiency.

About the Company

TD Synnex

Supplies computers and software to IT resellers

TD SYNNEX buys computers, software, and cloud services from technology makers and resells them to the IT resellers and service providers that equip businesses and governments. Acting as a middleman lets a reseller source everything from laptops to cloud subscriptions through one account instead of signing separate deals with each manufacturer. Beyond shipping products from its warehouses, it runs logistics, repair, financing, and technical support for its partners, earning money on the gap between purchase and resale prices plus service fees. TD SYNNEX was formed in 2021 when Synnex, founded in 1980, merged with Tech Data, and it has headquarters in Clearwater, Florida, and Fremont, California.

Company size
10,001+
Company stage
IPO
Headquarters
Clearwater, FL
Founded
1980

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