Compensation Overview

RESPONSIBILITIES

• Provide operational support across existing HR systems and software, including HRIS, onboarding/offboarding, case management, payroll, benefits administration, intranet and employee self-service portals.
• Update and maintain employee data and execute workflows in our HRIS including hire events, job changes, terminations, and other HR administration support.
• Monitor workforce data flows and troubleshoot problems with HR systems and software, such as data entry errors and integration failures.
• Collaborate with cross-functional team members to complete deliverables and resolve issues ensuring the smooth operation of HR systems.
• Maintain a consistent, high quality employee experience while prioritizing data accuracy and confidentiality in all your activities.
• Support employee onboarding and offboarding programs, engaging directly with new hires, organizing employee orientations, and tracking onboarding tasks progress. Conduct employment eligibility and verification activities.
• Document internal process, user guides, and training materials in support of consistent HR service delivery.
• Assist with ad hoc, quarterly, and annual reporting; ensuring accuracy and timely completion of request and/or audits. Support compliance activities as manded by legal and statutory reporting requirements.
• Proactively identify issues and continuously improve our HR operations. Support design and implementation of new HR programs and processes.

MINIMUM QUALIFICATIONS

• 3+ years of experience in HR systems and software.
• Experience with HR systems such as Workday, SAP SuccessFactors, or Oracle HCM.
• Ability to manage mass datasets and perform mass data uploads into the HRIS.
• Ability to collect customer requirements regarding custom reports and functionality.
• Highly organized, with strong attention to detail and a customer-service mindset.
• Ability to operate effectively in a dynamic, fast-paced, and results-oriented environment, while remaining flexible and adaptable to changing situations.
• Strong interpersonal skills with the ability to build strong professional relationships, building trust quickly with candidates, new hires, and various levels of management.
• Excellent verbal and written communication skills required, with a strong ability to communicate clearly with all types of users across time zones and languages.
• Familiar with modern workplace tools (e.g. Google Workspace, Slack) and excited about learning new ones.