Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
As part of the Global Software Development Team, you will be working with our Conversa Team Lead to automate and verify product functionality, usability, and performance of both new and existing products prior to delivery to customers. You must have the drive and passion to build world class software using the latest technologies. The role represents a unique opportunity for the right candidate to make their mark in an ambitious, successful, and rapidly transforming business.
You will enjoy working in a hybrid model, spending time in our Nottinghamshire office, to create a strong presence and meaningful partnerships with key stakeholders. You will be a highly proactive self-starter, extremely organised and thrive in an environment that is mission-driven, results oriented and team spirited!
This role is a fantastic opportunity to work for a global company growing rapidly and at a stage where your knowledge, experience and expertise can be used to influence the software development practices we put in place as the business continues to scale.
What You’ll Do:
- Input into initial feature/project scoping and effort estimation.
- Identify and automate existing/new test scripts.
- Create/update automation documentation and processes.
- Troubleshoot automated processes.
- Contribute to the Continuous Integration pipeline.
- Collaborating with the Dev team from a testability perspective.
- Keep automation test documentation up to date.
- Document defects found and retest/review any resolutions.
- Assist support and project office in functional/configuration clarifications.
- Reproduce customer failures where necessary.
- Champion Uniphore’s core values in the business.
What You’ll Need:
- Strong background in and/or at least 4+ years in Automation in C#.
- Automated QA processes in agile development environments.
- 3 years’ work experience of at least one of API automation (in C#), Web driver, JMeter, Postman.
- Good time management and the ability to manage multiple tasks and workflows.
- Strong working knowledge of testing fundamentals such as TDD & BDD.
- Structured and precise approach to testing and documenting results.
- Excellent communication skills, both written and verbal.
- Ability to perform well in a fast-paced environment and be an effective problem solver.
- Excellent time management skills with the ability to prioritise workload and work well under pressure.
- An innovative, self-starter who is self-motivated and confident with excellent commercial acumen.
Desirable:
- Bachelor’ s Degree in a related field is desirable.
- ISEB/ISTQB Foundation.
- DevOps experience
- Linux, Kubernetes
- Continuous Integration
Our Benefits & Employee Value Proposition:
- Access to LinkedIn Learning
- Global Wellness Program – Wellness for you
- Global Reward Platform - U Rock
- Hybrid work culture
- Equity and stock grants
- Uniphore Annual Bonus Scheme
- Competitive annual leave and flexible working arrangements
- Health cash back program
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
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