Guest Service Agent
All Accor
Guest Service Agent
All Accor
Global hotel management, franchising, loyalty program
Vocational diploma or degree in hospitality or business management or equivalent.
Prior experience in upscale environment within front office or food and beverage function.
Fluent in the national language and a good working level of English. Ability in a third-language is an added advantage.
Knowledge of international hotel chain standards, Property Management System and hotel processes are preferred.
Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.
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