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Eliza

Multi-channel health engagement and analytics platform

Forward Deployed Engineer

AI Application EngineeringConfirmed live in the last 24 hours
Full-timeRemote in USARemote

About the Job

Requirements

  • At least 2 years of software engineering experience, ideally in full-stack or backend-focused roles.
  • Hands-on experience delivering real-world machine learning or artificial intelligence projects, independently or with data science teams.
  • Strong programming skills, including Python; familiarity with JavaScript, TypeScript, Go, or similar languages is a plus.
  • Comfort with modern cloud platforms such as Amazon Web Services, Google Cloud Platform, or Microsoft Azure, and continuous integration/continuous delivery workflows.
  • Excellent communication and client interaction skills.

Responsibilities

  • Partner directly with client stakeholders to understand requirements, constraints, and business objectives.
  • Lead the technical design and hands-on implementation of custom artificial intelligence systems, including model integration, data pipelines, application programming interfaces, and deployment infrastructure.
  • Rapidly prototype and iterate with clients in live environments.
  • Build and deploy machine learning and artificial intelligence solutions using technologies such as Python, TensorFlow, PyTorch, LangChain, and cloud-native tools.
  • Integrate large language models and other generative models into client products and workflows.
  • Support model fine-tuning, prompt engineering, and evaluation pipelines where applicable.
  • Work with internal product, design, and research teams to shape reusable components and frameworks based on deployment experiences.
  • Contribute client feedback and frontline insights to improve service delivery and product strategy.
  • Advise client technical teams on best practices for artificial intelligence and machine learning development and deployment.
  • Deliver hands-on workshops, documentation, and training to enable long-term client success.
  • Guide clients through infrastructure and architecture decisions, including cloud, security, and scalability.

Desired Qualifications

  • Experience with large language models such as OpenAI, Anthropic, or Cohere, vector search, or prompt engineering.
  • Prior consulting, professional services, or customer-facing technical role experience.
  • Familiarity with MLOps practices and tools such as MLflow, Weights & Biases, or SageMaker.
  • Knowledge of common enterprise security, data privacy, and compliance constraints.

About the Company

Eliza

Multi-channel health engagement and analytics platform

Eliza provides a health engagement platform that helps healthcare organizations communicate with members to improve health outcomes. It uses a multi-channel delivery system (calls, texts, and emails) combined with data analytics, behavioral science, and patented speech recognition to tailor outreach and encourage actions like preventive screenings, medication adherence, and chronic-condition management, while also collecting member-reported data beyond claims to build richer profiles. The platform differentiates itself by integrating speech recognition, direct member-reported data, and analytics-driven outreach across channels for a large base of health plans, PBMs, and disease-management firms, and its success is evidenced by its acquisition by HMS Holdings (now Cotiviti). The goal is to close care gaps, improve quality ratings such as HEDIS and Stars, and manage healthcare costs by boosting member engagement and adherence.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
2025

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