Forward Deployed Engineer
About the job
- At least 2 years of software engineering experience, ideally in full-stack or backend-focused roles.
- Hands-on experience delivering real-world machine learning or artificial intelligence projects, independently or with data science teams.
- Strong programming skills in Python; familiarity with JavaScript, TypeScript, Go, or similar technologies is a plus.
- Comfort with modern cloud platforms such as AWS, GCP, or Azure and continuous integration/continuous delivery workflows.
- Ability to communicate effectively and interact with clients.
- Partner directly with client stakeholders to understand requirements, constraints, and business objectives.
- Lead the technical design and hands-on implementation of custom artificial intelligence systems, including model integration, data pipelines, application programming interfaces, and deployment infrastructure.
- Rapidly prototype and iterate with clients in live environments.
- Build and deploy machine learning and artificial intelligence solutions using Python, TensorFlow or PyTorch, LangChain, and cloud-native tools.
- Integrate large language models and other generative models into client products and workflows.
- Support model fine-tuning, prompt engineering, and evaluation pipelines where applicable.
- Work with internal product, design, and research teams to shape reusable components and frameworks based on deployment experiences.
- Contribute client feedback and frontline insights to improve service delivery and product strategy.
- Advise client technical teams on best practices for artificial intelligence and machine learning development and deployment.
- Deliver hands-on workshops, documentation, and training to enable long-term client success.
- Guide clients through infrastructure and architecture decisions involving cloud, security, and scalability.
- Experience with large language models such as OpenAI, Anthropic, or Cohere, vector search, or prompt engineering.
- Prior consulting, professional services, or customer-facing technical experience.
- Familiarity with machine learning operations practices and tools such as MLflow, Weights & Biases, or SageMaker.
- Knowledge of enterprise security, data privacy, and compliance constraints.
About the company
Eliza offers a health engagement platform that helps healthcare organizations communicate with members in personalized ways to improve health outcomes. It uses a multi-channel system (calls, texts, emails) combined with data analytics, behavioral science, and patented speech recognition to prompt actions such as preventive screenings, medication adherence, and chronic-condition management. The platform also collects member-reported data beyond claims to build richer profiles and tailor outreach. Its goal is to close care gaps, improve quality ratings like HEDIS and Stars, and manage costs by boosting member engagement; its clients include health plans, PBMs, and disease-management firms, and the platform is now part of Cotiviti.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
2025
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Simplify's Take
What believers are saying
- Completed 10,000+ user ChatGPT Enterprise rollout for a global mega-fund in eight weeks.
- Eliza says it supports over 140,000 employees across more than 100 deployments.
- Hiring Lori Borg and Patrick Buell strengthens operations and delivery as demand scales.
What critics are saying
- OpenAI partnership concentration makes Eliza vulnerable if OpenAI changes partner priorities in 2027.
- Consulting margins compress fast when rivals like Accenture and Deloitte commoditize deployment work.
- Client revenue depends on renewals after rollout; failed adoption kills expansion quickly.
What makes Eliza unique
- OpenAI Services Partner since March 24, 2026, and Advanced Partner by July 16.
- Eliza embeds forward-deployed engineers, turning AI pilots into production systems fast.
- Eight-week rollout for 10,000+ users across nine portfolio companies shows execution depth.
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Benefits
Company Equity
Flexible Work Hours
Growth & Insights and Company News
6 month growth
2%1 year growth
0%2 year growth
0%Eliza has appointed Patrick Buell as Chief Deployment Officer. Buell will lead the company's forward-deployed engineers, focusing on developing technical talent and translating clients' business priorities into working AI systems. Buell co-founded Hakkōda, a data and AI consultancy acquired by IBM in 2025, where he served as Vice President of Consulting and later Chief Innovation Officer. Before that, he spent over eight years at Kaiser Permanente in enterprise data and technology roles. The appointment follows Eliza's recognition as an OpenAI Advanced Partner and the addition of Lori Borg as Chief Operating Officer. Buell will work with delivery and technical leaders to develop consistent engineering practices. Eliza is an AI-native consultancy focused on enterprise adoption and production implementation of OpenAI technology.
Eliza, an AI-native consulting firm, has appointed Lori Borg as chief operating officer. Borg will oversee operations as the company expands its partnership with OpenAI and helps enterprises adopt production AI systems. Borg brings over two decades of experience in the Microsoft ecosystem. She founded and served as CEO of Northwest Cadence, a Microsoft partner focused on DevOps and AI, which was acquired by 10th Magnitude in 2018. She subsequently held leadership roles at Cognizant and Microsoft. As COO, Borg will build the operating foundation to support Eliza's growth whilst maintaining service quality. Eliza was recently named an OpenAI Advanced Partner and is investing in new talent and global expansion.
Eliza, an AI-native consulting firm, has been named an OpenAI Advanced Partner within the OpenAI Partner Network. The designation recognises Eliza's work embedding forward-deployed engineers into enterprises to build production AI systems. As an Advanced Partner, Eliza will help organisations deploy OpenAI solutions, including GPT-5.6 and ChatGPT Work, across financial services, healthcare, manufacturing, retail, and technology sectors. The firm has enabled more than 20,000 users on ChatGPT Enterprise and Codex, building production systems supporting over 140,000 employees. Eliza plans three major investments: launching Eliza Academy to train forward-deployed engineers, bringing industry experts for vertical specialisation, and expanding globally to support multinational enterprises deploying OpenAI technology across markets.
Eliza selects Operating as its professional services automation (PSA) platform. Updated on May 28, 2026 - Written by Lauri Eurén Eliza.com, a fast-growing AI consulting firm and OpenAI services partner, has chosen Operating as its professional services automation platform to power delivery operations across the company. Having scaled multiple consulting firms to hundreds of employees, Eliza's leadership team knows firsthand what breaks when services organizations grow on spreadsheets and legacy PSA tools. With Operating, Eliza is building on a modern system of record early on, after the first big growth spurt from just the founding team to around 50 people in just 10 months. "I met Lauri in Austin and knew this was the right choice," said Stephen Garden, CEO of Eliza. "We've been using many legacy PSA tools, and Operating does what they do but simpler." "We're growing fast and we need one place for all our delivery data. Operating gives us that, plus it plugs straight into our HubSpot CRM and our AI agents can read and write to it through the MCP server. That's what sold us." said Sophia Ryterband, Strategy and Operations Lead at Eliza As an OpenAI services partner helping enterprises integrate and adopt AI, Eliza brings a practitioner's lens to its own tool selection. Operating's API-first architecture and MCP support for AI agent workflows aligned with how Eliza already works and where the industry is heading.
Eliza earns official OpenAI Services Partner designation. Saman Salari March 24, 2026 Eliza today announced that it has become an OpenAI Services Partner, recognizing the firm's depth of experience delivering production AI systems across the OpenAI platform. As a Services Partner, Eliza works across ChatGPT Enterprise, Codex, AgentKit, and the OpenAI API to help organizations design, build, and scale AI systems that deliver measurable business results. Supporting the OpenAI enterprise community. Getting AI into production is where enterprises benefit most from support. The models are powerful. The tooling keeps improving. But turning that into deployed systems with real adoption across an organization requires a level of delivery capability that most companies do not have in-house. Eliza was built to provide that capability: solutions that go live in weeks, not months; AI agents embedded at every stage of development; and small delivery pods that move faster at lower cost. Every engagement builds on reusable tooling, connectors, and architectures from prior work, so clients get production-ready infrastructure on day one. This engagement model is also designed to quickly build AI fluency and transfer skills. Eliza embeds with client teams and teaches agentic engineering practices so organizations can own the solutions and continue building long after the engagement ends. "We are excited to formalize our collaboration with OpenAI. There is an unprecedented level of demand from customers to leverage ChatGPT and Codex within their enterprise operating models," said Stephen Garden, Co-Founder and CEO of Eliza. Looking ahead. For joint customers, this collaboration means access to the most advanced OpenAI capabilities, delivered through a team built specifically for this work. Production AI in weeks, not quarters. That speed is already showing up in practice. Eliza recently completed a rollout of ChatGPT Enterprise to more than 10,000 users at a leading global investment firm, building AI fluency across several portfolio companies and establishing reusable infrastructure for continued adoption. The engagement moved from kickoff to full production in weeks, with Eliza embedding along side internal teams to transfer capability and ensure long-term self-sufficiency. As OpenAI continues to expand its enterprise capabilities, Eliza will remain focused on helping organizations adopt those technologies. About Eliza. Eliza is an AI-native services firm and official OpenAI Services Partner. Founded by veterans of cloud, data engineering, and applied AI, Eliza helps enterprises turn AI investments into production systems that work. The team brings experience across more than 100 deployments in private equity, financial services, business services, healthcare, and software.