Product Expert
About the job
- A degree in economics, legal, finance, or a related field is required.
- At least 3 years of relevant professional experience is required; accounting, finance, or SaaS experience is ideal.
- A passion for technology and solving user needs is required.
- Ability to work independently, learn quickly, handle frequent context-switching, and solve problems resourcefully.
- Very good written expression and strong communication skills, including translating technical concepts for non-technical audiences and summarizing key information in updates.
- Openness to feedback and the ability to generate new ideas, iterate, and synthesize at the right moment.
- Build and maintain a strong understanding of the company's products, use cases, and customer challenges.
- Collaborate with Product and Engineering to support discovery, research, and validation efforts; join customer conversations when needed to gather insights; and share structured feedback to guide product improvements.
- Work closely with Customer Success, Sales, Support, and other teams to understand customer and prospect needs and translate them into actionable insights for Product, Engineering, and Marketing.
- Support customer adoption and understanding by helping internal teams explain product value, functionality, and use cases clearly and practically.
- Contribute to process improvements across teams by identifying gaps, inefficiencies, and opportunities related to product knowledge, communication, or customer feedback loops.
- Partner on compliance-related topics by understanding how regulatory and compliance requirements affect the product and its use, and helping internal teams and customers navigate product-level compliance questions.
- Previous experience in a customer-facing role.
About the company
Rydoo offers a cloud-based expense management platform that automates how businesses handle employee expenses. It uses web and mobile apps with OCR receipt scanning to pull data from photos, plus features like mileage tracking, per-diem calculations, and multi-step approvals. The system provides real-time analytics, policy compliance alerts, and integrates with accounting, ERP, and HR tools such as SAP, Oracle, Microsoft Dynamics, Xero, and QuickBooks. Its goal is to simplify and automate corporate expense workflows, improve policy adherence, and give clear spend insights across the organization.
Company Size
201-500
Company Stage
Series A
Total Funding
$8.6M
Headquarters
Antwerp, Belgium
Founded
2011
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Simplify's Take
What believers are saying
- September 2026 content on e-invoicing mandates positions Rydoo for compliance-led upsell.
- July 2025 Semine acquisition opens cross-sell into AP automation and Nordic finance teams.
- Rydoo reports one million monthly Smart Audit expenses, strengthening data scale and product defensibility.
What critics are saying
- SAP Concur and Emburse bundle broader finance suites, compressing Rydoo's standalone pricing power.
- Smart Audit stays Enterprise-only in 2026, limiting adoption below larger customers.
- Heavy reliance on ERP integrations makes connector failures an immediate operational and churn risk.
What makes Rydoo unique
- July 2025 acquisition of Semine adds AP automation to Rydoo's expense workflow.
- Smart Audit flags AI-generated, duplicate, and policy-busting receipts across 100-plus languages.
- Rydoo's 80-country compliance data and deep SAP, Workday, NetSuite integrations reduce deployment friction.
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Benefits
- Hybrid Work Options
- Flexible Work Hours
- Meal Benefits
- Professional Development Budget
- Training Programs