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Teleperformance

Outsourced customer experience management services

Manager Talent Acquisition - Executive Hiring, International

Generalist RecruitingConfirmed live in the last 24 hours
Full-timeGurugram, Haryana, IndiaNo salary listedIn-person

About the Job

Requirements

  • Expert-level knowledge and experience within a specific area of expertise.

Responsibilities

  • Promote the organization's image as a desirable place to work.
  • Attract, recruit, screen, and interview candidates for executive or senior management positions.
  • Work with executive search firms or other placement agencies to develop and maintain a highly qualified candidate pool.
  • Refer applicants for particular job openings, administer pre-employment tests, check references, conduct exit interviews for candidates declining offers, and provide feedback to unsuccessful candidates.
  • Assist with job advertising and posting.
  • Contribute to and recommend operational strategies and plans with direct impact on the organization.
  • Coach and mentor others internally in the area of expertise.
  • Ensure implementation of short- to medium-term activities within the function in line with country, regional, or global strategy.
  • Develop policies, processes, and standards that support short- to medium-term tactical direction.
  • Lead a team of Specialists, often across several hierarchical levels.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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