T

Taylor

Diversified printing, packaging, and marketing services

Fulfillment Center Manager

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeJeffersonville, IN, USA$94k - $95k /yrIn-person

About the Job

Requirements

  • Experience leading warehouse, fulfillment, or distribution center operations with responsibility for operational performance and team leadership.
  • Demonstrated experience managing supervisors, developing employees, and building accountability across teams.
  • Experience with staffing, labor planning, budgeting, forecasting, and operational performance management.
  • Working knowledge of warehouse management systems (WMS) and Microsoft Office, including Excel, Outlook, and PowerPoint.
  • Experience using operational metrics and data to evaluate performance and drive improvements.
  • Ability to manage competing priorities, solve operational problems, and make effective decisions in a fast-paced environment.
  • Effective communication, organizational, and leadership skills.
  • Experience implementing process improvements and developing efficient operational workflows.
  • Ability to work collaboratively with internal teams and customer service to meet business and customer requirements.

Responsibilities

  • Lead daily fulfillment center operations, including receiving, inventory management, order fulfillment, shipping, and distribution activities.
  • Oversee operations across multiple shifts, ensuring consistent performance, communication, and accountability.
  • Lead, coach, and develop supervisors and team members to improve performance, engagement, and employee retention.
  • Establish clear performance expectations and hold teams accountable for safety, quality, productivity, and service levels.
  • Manage staffing, labor planning, scheduling, and operational expenses to meet financial and productivity goals.
  • Analyze operational data, KPIs, and performance trends to identify opportunities for improvement.
  • Drive continuous improvement initiatives to increase efficiency, reduce errors, and improve overall operational performance.
  • Partner with customer service and internal teams to address customer needs, resolve issues, and meet service-level agreements.
  • Support a diverse customer base with varying fulfillment, shipping, and contractual requirements.
  • Maintain inventory accuracy and implement improvements to inventory control processes.
  • Ensure compliance with company policies, safety standards, quality requirements, and applicable regulatory guidelines.
  • Develop and improve operating procedures, training programs, and workflows to support consistent operations.
  • Use warehouse management systems and reporting tools to monitor performance and improve decision-making.
  • Support operational changes, process improvements, and initiatives designed to improve team effectiveness and long-term performance.

Desired Qualifications

  • Experience managing a distribution or fulfillment center with approximately 85 or more team members.
  • Experience managing multi-shift warehouse or distribution operations.
  • Experience supporting multiple customer accounts with varying service-level agreements, fulfillment requirements, and shipping processes.
  • Experience in a third-party logistics (3PL) or multi-customer distribution environment.
  • Experience working in an FDA-regulated and/or ISO-certified environment.
  • Experience with operational turnarounds, facility startups, organizational change, or stabilizing operations during periods of growth.
  • Knowledge of continuous improvement methodologies such as Lean, Kaizen, Six Sigma, or PDCA.
  • Experience with customer contracts, financial reporting, and profit-and-loss (P&L) management.
  • Experience improving inventory accuracy, employee retention, and leadership development.
  • Progressive leadership experience with increasing levels of responsibility.

About the Company

Taylor

Diversified printing, packaging, and marketing services

Taylor is a diversified provider of marketing communications products, services, and technologies. It uses printed and digital methods to create and deliver marketing materials for leading brands, across mail, email, retail settings, and mobile devices. Taylor’s offerings come from an expansive in-house production network and range of solutions designed to support businesses and consumers in many industries. The company differentiates itself through its privately held, family-led ownership, its breadth of capabilities—spanning multiple media channels and production technologies—and its commitment to sustainability and responsible sourcing. Taylor’s goal is to create opportunity and security for its employees while helping customers grow their brands with efficient, environmentally mindful communications over the long term.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
North Mankato, MN
Founded
1975

Recently Posted Jobs

Explore more opportunities at Taylor

See more jobs