Building Supervisor

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Building Supervisor has the primary responsibility of supervising the day-to-day operations that include, but are not limited to, programs, events, and physical facilities. The Building Supervisor will serve as Manager on Duty as needed to support venue operations in the absence of senior leadership.

This role will pay an hourly rate of $17.00 - $19.00.

Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.

Located in the heart of the Maryland Park Lake District in Maryland Heights, the Centene Community Ice Center and Saint Louis Music Park is an $83 million project funded through a public-private partnership with support from the City of Maryland Heights, St. Louis County, and the State of Missouri. This state-of-the-art facility features four NHL-sized ice sheets, including a covered outdoor rink designed as a multi-purpose venue for concerts, festivals, and other events. The primary tenants and major capital partners of the Centene Community Ice Center include the St. Louis Blues, Lindenwood University, St. Louis Blues Alumni, the St. Louis Blues AAA program, and the St. Louis Lady Cyclones. In addition to on-ice activity that extends beyond hockey, the facility offers sports medicine, therapy, training, and other ancillary medical services through Mercy Rehabilitation in partnership with EXOS Training. Other tenants include TPH Academy, the Pure Hockey retail store, 101 ESPN Radio, and more. The facility also features many food and beverage options, including 314 Social, which strives to be St. Louis' hockey bar and restaurant by providing a flair to St. Louis favorites; the Schnucks Grab N Go for quick and easy selections; and our general concessions.

• Supervise day-to-day operations that include, but are not limited to, programs, events, and physical facilities.
• Serve as Manager on Duty as needed to support venue operations in the absence of management.
• Execute policies and procedures professionally and accurately.
• Use Sparx machines to sharpen skates.
• Sell items in Hockey Pro Shop.
• Supervision of CSR and janitorial employees.
• Immediate and complete reporting of all liability issues.
• Communicate professionally and clearly with team members.
• Maintain cleanliness, safety, and overall appearance of the facility.
• Act as a crowd control manager as needed.
• Monitor assigned events at Centene Community Ice Center and Saint Louis Music Park, as they interface with other events and activities scheduled in the venues.
• Research and resolve customer service issues.
• Provide excellent customer service assistance to internal and external clients.
• Exemplify the CCIC and OVG customer service principles.
• Assist and perform other administrative duties as assigned and needed.

• High school diploma or GED.
• 2-3 years of previous experience in a supervisory capacity at a similar venue is highly desired.
• Ability to work independently and as part of a team.
• Ability to work a flexible schedule based on events, including long hours, nights, weekends, and holidays as needed.
• Excellent customer service.
• Ability to follow basic instruction and direction.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.