Full-Time

Principal Associate

Process Management, Business Cards & Payments

Confirmed live in the last 24 hours

Capital One

Capital One

10,001+ employees

Offers diverse financial products and services

Fintech
Financial Services

Compensation Overview

$93.4k - $117.2kAnnually

+ Performance-based incentive compensation + Cash bonuses + Long-term incentives

Mid, Senior

No H1B Sponsorship

McLean, VA, USA + 1 more

More locations: Richmond, VA, USA

Category
Project Management
Strategy Development
Business & Strategy
Required Skills
Data Analysis

You match the following Capital One's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • At least 2 years of experience in Process Management or Project Management
  • At least 2 years of experience designing, building and managing internal business processes
  • At least 2 years of experience working on cross-functional teams or on cross-functional projects
Responsibilities
  • Partner with Manager to build and manage the process excellence and well managed work across BC&P and partners
  • Identify process improvement opportunities and implement them through collaboration with Business Risk Offices, and business division teams
  • Promote strategic vision and execute tactical operations to enhance the well-managed culture across BC&P
  • Proactively engage team members and project leads to ensure system changes or enhancements consider process excellence, well-managed processes, controls and standards before implementation
  • Identify opportunities and work with business stakeholders and partners to embed well-managed practices into our daily operations and business processes across the organization
  • Utilize data analysis to conduct process improvements in helping drive efficiencies throughout the organization
  • Generate insights via metric pattern recognition to develop & influence horizontal BC&P process improvements, working with immediate team & stakeholders to implement improvements
  • Strong ability to facilitate sessions with Business SMEs that result in outcomes that enable clear understanding of the process, risks and controls associated with a given process
  • Maintain formal process documents (e.g. procedures and diagrams), and document processes and projects (creating project reports, presentations, business cases, and diagrams etc) as needed
  • Collect, analyze and measure process data to compile reports as required for senior leadership; review data for process trends and gaps that may require additional review
  • Perform quality assurance checks to ensure accuracy, which informs leadership reporting to enable prioritization decisions.
  • Understanding customers’ needs of the process and drive process improvements
  • Acting as a subject matter expert to effectively partner with project customers to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions
Desired Qualifications
  • Bachelor’s Degree or military experience
  • 3+ years of experience in Project Management, Process Management or Risk Management
  • 2+ years of experience presenting to senior leadership
  • PMP, Lean, Agile or Six Sigma certification
  • Business Process Management certification
  • Experience analyzing data and influencing others to proactively identify data risks and trends
  • Experience proactively monitoring Finance Tech compliance, resiliency and Identity Access Management metrics

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system while providing comprehensive support and resources to help customers make informed financial decisions.

Company Stage

IPO

Total Funding

$15.9M

Headquarters

McLean, Virginia

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased focus on digital banking enhances Capital One's user-friendly solutions.
  • Growing interest in ESG investing aligns with Capital One's financial inclusion commitment.
  • Fintech partnerships offer opportunities for Capital One Ventures to invest in innovative startups.

What critics are saying

  • Facing multiple lawsuits for allegedly defrauding customers out of $2 billion.
  • Class action lawsuit from influencer accusing Capital One of stealing link commissions.
  • Involvement in Israeli cybersecurity startup may expose Capital One to geopolitical risks.

What makes Capital One unique

  • Capital One leverages data and technology to revolutionize the credit card industry.
  • The company offers user-friendly banking solutions with no fees or minimums for checking accounts.
  • Capital One emphasizes financial literacy through partnerships with organizations like Khan Academy.

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Benefits

Medical, Dental, & Vision coverage

Onsite Health Centers

Prescription saving with network of local pharmacies

Stock Purchase Plan

Education Assistance

401(k)

Flexible Spending Accounts

Life and Disability insurance

Generous paid time off + corporate & floating holidays

Registered dieticians on site, cooking classes and free virtual fitness classes

Employee Assistance Program