Full-Time

Principal Associate

Process Management, Business Cards & Payments

Confirmed live in the last 24 hours

Capital One

Capital One

10,001+ employees

Offers diverse financial products and services

Fintech
Financial Services

Compensation Overview

$93.4k - $117.2kAnnually

+ Performance-based incentive compensation + Cash bonuses + Long-term incentives

Mid, Senior

No H1B Sponsorship

McLean, VA, USA + 1 more

More locations: Richmond, VA, USA

Salary range for McLean, VA: $102,700 - $117,200; Salary range for Richmond, VA: $93,400 - $106,600.

Category
Project Management
Strategy Development
Business & Strategy
Required Skills
Data Analysis

You match the following Capital One's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • At least 2 years of experience in Process Management or Project Management
  • At least 2 years of experience designing, building and managing internal business processes
  • At least 2 years of experience working on cross-functional teams or on cross-functional projects
Responsibilities
  • Partner with Manager to build and manage the process excellence and well managed work across BC&P and partners
  • Identify process improvement opportunities and implement them through collaboration with Business Risk Offices, and business division teams
  • Promote strategic vision and execute tactical operations to enhance the well-managed culture across BC&P
  • Proactively engage team members and project leads to ensure system changes or enhancements consider process excellence, well-managed processes, controls and standards before implementation
  • Identify opportunities and work with business stakeholders and partners to embed well-managed practices into our daily operations and business processes across the organization
  • Utilize data analysis to conduct process improvements in helping drive efficiencies throughout the organization
  • Generate insights via metric pattern recognition to develop & influence horizontal BC&P process improvements, working with immediate team & stakeholders to implement improvements
  • Strong ability to facilitate sessions with Business SMEs that result in outcomes that enable clear understanding of the process, risks and controls associated with a given process
  • Maintain formal process documents (e.g. procedures and diagrams), and document processes and projects (creating project reports, presentations, business cases, and diagrams etc) as needed
  • Collect, analyze and measure process data to compile reports as required for senior leadership; review data for process trends and gaps that may require additional review
  • Perform quality assurance checks to ensure accuracy, which informs leadership reporting to enable prioritization decisions.
  • Understanding customers’ needs of the process and drive process improvements
  • Acting as a subject matter expert to effectively partner with project customers to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions
Desired Qualifications
  • Bachelor’s Degree or military experience
  • 3+ years of experience in Project Management, Process Management or Risk Management
  • 2+ years of experience presenting to senior leadership
  • PMP, Lean, Agile or Six Sigma certification
  • Business Process Management certification
  • Experience analyzing data and influencing others to proactively identify data risks and trends
  • Experience proactively monitoring Finance Tech compliance, resiliency and Identity Access Management metrics

Capital One offers a range of financial services, including credit cards, savings accounts, car loans, and business checking accounts, primarily in the United States. The company focuses on user-friendly banking solutions with no fees or minimums for checking accounts, making it easier for customers to manage their money. Capital One stands out from competitors with its commitment to financial inclusion and literacy, partnering with organizations to provide educational resources. The goal is to make banking accessible and straightforward for everyone.

Company Stage

IPO

Total Funding

$15.9M

Headquarters

McLean, Virginia

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • AI-driven customer service solutions can enhance user experience and operational efficiency.
  • Fintech partnerships offer opportunities to integrate innovative technologies into Capital One's services.
  • The trend towards personalized financial products can be leveraged for tailored solutions.

What critics are saying

  • Capital One faces lawsuits for allegedly defrauding customers out of $2 billion.
  • A class action lawsuit accuses Capital One of stealing link commissions from influencers.
  • Involvement in cybersecurity investments may expose Capital One to geopolitical risks.

What makes Capital One unique

  • Capital One leverages data and technology to revolutionize the credit card industry.
  • The company offers user-friendly banking solutions with no fees or minimums for checking accounts.
  • Capital One emphasizes financial inclusion and literacy through partnerships and educational tools.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Medical, Dental, & Vision coverage

Onsite Health Centers

Prescription saving with network of local pharmacies

Stock Purchase Plan

Education Assistance

401(k)

Flexible Spending Accounts

Life and Disability insurance

Generous paid time off + corporate & floating holidays

Registered dieticians on site, cooking classes and free virtual fitness classes

Employee Assistance Program