C

CTG

IT services integration and digital branding

Technical Engineer 5

Site Reliability EngineeringPosted on Nov 9
Full-timeBuffalo, NY, USA$67.17 - $111.94 /hrIn-person

About the Job

Requirements

  • A minimum of 10 years of combined higher education and/or professional experience in systems design, engineering, management, or architecture is required.
  • Expert-level hands-on experience architecting, integrating, and scaling enterprise observability platforms, particularly Dynatrace and IBM SevOne, is required.
  • Strong expertise in AIOps and advanced analytics, including Dynatrace Davis AI, causal analysis, anomaly detection, intelligent automation, and AI-driven root cause analysis, is required.
  • Extensive knowledge of observability data management, including logs, metrics, events, alerts, telemetry governance, optimization, and cross-platform integration, is required.
  • A thorough understanding of infrastructure architecture, systems design, development lifecycles, and IT Service Management is required.
  • Advanced technical, analytical, troubleshooting, and problem-solving skills, including the ability to translate complex business requirements into effective technical solutions, are required.
  • Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Responsibilities

  • Serve as a subject matter expert for enterprise technologies and provide advanced technical leadership.
  • Lead the architecture, design, integration, and implementation of scalable enterprise observability solutions using Dynatrace and IBM SevOne.
  • Implement AIOps capabilities, including Dynatrace Davis AI, causal analysis, anomaly detection, intelligent automation, and AI-driven root cause analysis.
  • Manage observability data, including logs, metrics, events, and alerts, ensuring effective telemetry governance, alert optimization, and cost control.
  • Partner with business stakeholders, technology teams, and vendors to gather requirements and deliver complex technical solutions.
  • Establish technology standards, architecture guidelines, and industry best practices.
  • Support project estimation, budget planning, and vendor coordination.
  • Mentor engineers and review technical documentation and proposed changes.
  • Identify and escalate technology and operational risks while ensuring compliance with internal controls and regulatory requirements.
  • Maintain knowledge of emerging technologies, industry trends, and vendor products.
  • Provide technical leadership for complex infrastructure engineering and architecture initiatives.
  • Translate business requirements into scalable solutions aligned with organizational objectives.
  • Oversee technical analysis, solution design, integration, testing, and implementation.
  • Drive operational efficiency and continuous improvement across supported platforms.
  • Provide technical guidance and mentorship to engineers, technicians, and integrators.
  • Review technical deliverables and coordinate vendor resources as needed.

Desired Qualifications

  • A bachelor's degree in Computer Science, Computer Engineering, or a related field is preferred.
  • At least 10 years of professional experience in technical engineering, infrastructure design, data management, systems integration, or complex application development is preferred.
  • Relevant industry or vendor certifications in observability and infrastructure technologies are preferred.
  • Experience with enterprise server/client architectures, virtualization, project estimation, and budget planning is preferred.
  • Strong stakeholder communication, facilitation, and collaboration skills, including the ability to work independently with minimal supervision in a fast-paced environment, are preferred.

About the Company

CTG

IT services integration and digital branding

CTG Belgium is integrating with the Cegeka family to combine IT services and digital branding. The teams collaborate closely to align capabilities and deliver more value to clients, especially in digital channels and branding. They are phasing out the CTG Belgium channel and directing followers to Cegeka’s channels, signaling a unified brand presence. Their work centers on blending Cegeka’s and CTG’s expertise to provide coordinated IT services and digital solutions for customers. The main goal is a smooth brand transition and a stronger, shared offering powered by Cegeka and CTG together.

Company size
201-500
Company stage
IPO
Headquarters
Buffalo, NY
Founded
1966

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