IT Project Manager - Development and Maintenance of Applications, ServiceNow

Overview

Are you interested in joining a dynamic and international team of professionals to transform education? IE University's IT Department is looking for an IT Project Manager to join its team! 

The successful candidate will be in charge of the projects and maintenance services within the systems of the functional area under his/her responsibility. 

The candidate will have good communication and coordination skills since he/she will be working with other IT functional responsible (Business Partners), User Areas, vendors, and outsourced IT support.  

 

Why IE University?

Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact. 

At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future. 

Our mission 

We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.  

Our Purpose

To foster positive change.  

Values  

Cultivate the humanistic approach.  

Empower your entrepreneurial spirit 

Cherish the diversity of people, mind, and experience 

Drive innovation with a proactive mindset

We are looking for a person to join a full-time position in Madrid - IE Tower. 

Responsibilities

Your role as a Project Manager will involve:

• Lead and coordinate all projects related to his/her functional Area, from both technical and functional perspectives 

• Coordinate the Incident Resolution Team, as well as the support to all the systems under his/her responsibility 

• Management and oversight of the portfolio of IT providers involved in the systems that support the areas under his/her responsibility 

• Lead end-to-end implementation of new software applications, from analysis to go-live 

• Plan and monitor project timelines, budgets, risks, and deliverables 

• Oversee the ongoing support and maintenance of existing applications, ensuring service levels are met 

• Manage and maintain technical and functional documentation 

• Identify digital process improvement opportunities and recommend suitable technology solutions 

• Ensure application security, data integrity, and system availability 

• Participate in the definition of system architecture and selection of new tools. 

• Apply project management methodologies (Agile, PMI, etc.) as appropriate to the project context 

Qualifications

To thrive in this role, you should possess the following qualifications: 

• +5 years of experience in technical project management related to software development in Technology or IT solutions implementation, both in consulting companies or IT departments. 

• Strong communication skills to engage with technical and Business Unit stakeholders 

• Have a sound understanding of projects and IT maintenance delivery methodologies, as well as of the main front-end development technologies 

• Experience with agile methodologies. Certifications will be a strong plus (PMP, Scrum master…) 

• Bachelor’s degree in engineering, computer science, or related discipline preferred 

• Experience in ServiceNow projects will be valued 

• Fluent English, both written and spoken 

 Unleash your full potential and make an impact. The next move is yours!  If you want to be part of this educational revolution, we invite you to apply and be part of our dynamic team at IE University.   At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.